Mark Cascarino

IT Support Engineer with 30 years industry experience

Talent

North FerribyMember since May 20, 2026

Maintaining, fault finding & repairing internal telecommunications systemsFibre splicing & cleavingInstalling & routing CAT5e/6/7/8 data cable from patch panel to end pointsInstalling CW1308 20 pair from patch panel to end pointsTesting telecommunications infrastructure to BS50436Working to budgetsPlanning & organisational skillsRisk assessment & fault findingTeam building & customer serviceAnalytical and attention to detailTime managementWritten & verbal communicationHealth & Safety at Work awarenessCustomer serviceAttention to detailOpenVMS cluster managementOpenVMS user & queue managementOpenVMS DCL scriptsMS Word & ExcelOpenVMS cluster system managementBTEC Level 2 Diploma in Professional Competence for IT and Telecoms ProfessionalBTEC Level 3 Fibre telecommunications techniquesBS50346 testing standardsBS50173 cabling standardsBS50174 installation standardsMS WordInstalling & routing CAT5e/6/7/8 data cableInstalling CW1308 20 pairOpenVMS VAX / Alpha cluster management & maintenanceNetwork management

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About

I am an enthusiastic and driven individual who has worked in the IT industry for 30 years. I am proactive in my approach to work and see problems as challenges, I'm highly organised with the ability to remain professional and calm in all situations thriving well under pressure and value customer service highly. I working well in a team or on my own initiative and I consider myself to be honest and trustworthy and hold myself accountable for every action I take and believe in acting with transparency.

Experience

Student - Aim2Learn

(2026-04 - 2026-05)

Studying for my BTEC Level 2 Diploma in Professional Competence for IT and Telecoms Professionals

I.T. Support Engineer - Wavenet

(2007 - 2026-03)

I worked for Wavenet as a Cloud support engineer before being made redundant. My employment there covered various different platforms including OpenVMS, Linux, and Windows desktop. For the past 4 years I was the 1st & 2nd line support for a major London council. I am a proven problem-solver with a record of maintaining critical infrastructure and delivering reliable support working individually or in a team.

I.T. Support Engineer - Winerite Limited

(1992-06 - 2007-03)