Mark Henzell
Office Manager
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About
My career began within the City of London financial career, as a trader, then investment manager for many years working in London then Edinburgh. Over the course of my financial career, I was heavily involved with client liaison, managing investment portfolios and communicating with clients and potential clients, including strong presentation skills. I am a very hands-on, interactive individual, quite used to engaging with senior management and colleagues and improving processes wherever possible.
Quite used to working towards financial and operational targets, with a strong commercial awareness towards profitability and improving processes. More recently, I was taken on as Office Manager with a Property Developer in Aberdeen to build the office and re-brand the company. Plans were put into place to scale the business as well as dealing with all the day-to-day operational parts of the business to ensure efficiency and compliance.
Including handling customers and tradespeople. Invoicing, quotations, sourcing materials. I like to think of myself as highly efficient and organised, always wanting the best out of a job and other people, including satisfied clients; highly adaptable and forward-thinking, working well with colleagues and individually.
Experience
Office Manager - Caledonian Property Services Group - Aberdeen
(2026-02 - 2026-07)
- Brought in to set-up the office for a Property Renovations and Refurbishment business in Aberdeen.
- Re-branded the company, brought in new systems to ensure workforce productivity, website development, social media handling and leads generation.
- Handled incoming calls and correspondence, providing timely responses to enquiries and bolstering company communication.
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Interviewing and vetting of tradespeople with business owner.
- Co-ordinating works for letting agent clients I brought into the business.
- Recruitment and vetting of tradespeople.
- Invoicing, quotation sourcing and ordering of materials.
- HR function and team coordination between tradespeople and business owner.
Monument Manager - Historic Environment Scotland
(2023-01 - 2025-12)
Seasonal post over three summers. Managing the properties of Kildrummy and Corgarff Castles.
- Involved with the interviewing and recruiting of Stewards, site cleanliness, COSHH and Health and Safety of sites, rota management, marketing and events, admissions and visitor engagement.
- Marketing and active promoting of sites with engagement with local estates, hotels and travel companies.
Senior Investment Manager & Analyst - Aberdeen Standard Investments - Edinburgh
(2000-01 - 2020-12)
- Senior Investment Manager on the MultiAssets/Asset Allocation desk for a large book of the Scottish Widows Life & Pension business.
- Including for a time running the £10bn Lloyds Wealth book as a Private Client Investment Manager.
- Wide experience of report writing, client presentations and new fund launches.
- Stock and Fund selection, derivatives, ETFs, Currency Hedging overlay.
- Full Optimisation/Stock and sector screening of Client portfolios.
- Events Management experience and Marketing.
- Project Management, both lead and co-lead.
- Regular market reporting to Multi-Asset team and interaction with the Global Strategy team on tactical asset allocation policy overlay.
- Client Mandate reviews. Interaction with Client Relationship managers, compliance, middle office, brokers, sub-fund managers, clients and senior managers.
- Interviewing and Recruitment, including staff appraisals.
- Full administrative capabilities, including data analysis, phone calls, email management, Microsoft packages as well as inhouse systems, rota/employee planning, invoicing.
Investment Manager & Analyst - Hill Samuel Asset Management - London
(1996-01 - 2000-12)
- Investment Manager and Analyst for Global Equity Mandates.
- Later set up the Multi-Assets/Asset Allocation team.
- Optimisation and stock/sector screening.
- Events Management for new fund launches.
- Full administrative back-up duties.
- Interviewing and recruitment.
Trainee Investment Manager & Analyst - Baring Asset Management - London
(1994-01 - 1996-12)
- Private Client Trainee Investment Manager for Ultra High Net worth clients
- Fixed Income Trainee Investment Manager
- Stock analysis, client reporting, presentations, interview senior management of stocks under review
- Full administrative duties including HR, travel booking, event management, call handling, report writing.
Trading Desk Assistant - Kleinwort Benson Securities - London
(1986-01 - 1988-12)
- Desk assistant to the Eurobond Trading Desk.
- Book trades for settlement, place orders.
- Full administrative duties to back the traders
Education
MPhil - Management, Economics and Politics - University of St Andrews (1991-01 - 1992-12)
BSC (Hons) - Economics - University of Buckingham (1989-01 - 1991-12)
