Mark Robertson

Mark has consistently proven himself to be a committed and conscientious employee. He adapted well to the many changes and improvements made to waste collections during his employment term, and always made a point of familiarising himself thoroughly with the service. As a result, he has an excellent knowledge of his local area.

He is fully capable of maintaining safety standards and understands the importance of health & safety in the workplace. Mark communicates with members of the public in a polite, clear, and professional manner and works well as part of a small, busy team. He is able to maintain accurate written records and has extensive experience of working in all weather conditions without complaint.

Mark is pleasant, reliable and hardworking, and always strives to do his best. He is confident enough to ask for guidance when unsure, while also demonstrating good judgement and the ability to make sensible decisions independently when required.

Community Works Operative - Highland Council - Highland, Scotland

(2008 - 2025)

Mark's duties included managing waste collections and recycling operations. During this time he was employed by the Highland Council as a Community Works Operative, with his line manager from 2025 being Andrea Witherspoon and his senior colleague from 2008 onwards.

• Loading bins onto the rear of the RCV
• Checking recycling bins to ensure they had the correct items in them
• Keeping a record of bins that were not lifted, and the reasons for this
• Checking and maintaining the daily business waste collection list
• Engaging with, and educating, members of the public
• Checking and maintaining records of approved second bins and back door collections
• Litter picking
• Covering at the Waste Transfer Station, either manning the Recycling Centre or using the loading shovel to fill skips