Marko Reyes
Customer service
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About
CERTIFICATES
Preventing Workplace Harassment (04/2019) Information Security Course (12/2018)
PCI coursre (12/2018)
Fire Warden Course (04/2024)
Experience
FOH ASSISTANT
Frameless Immersive Art Experience (London, UK)
Guiding and helping visitors through the galleries, sellingtickets to walk-up guests, and providing cloakroom servicesin London’s first permanent immersive art experience.
Working with the Duty Managers and Supervisors to providethe best customer experience possible for up to 3000guests per day.
Dealing with visitor concerns and issues, escalatingsituations to management where appropriate.
Crowd control of visitors during busy periods and event days. Performing my tasks uring exclusive and VIP events, such as: The Prince of Wales Earthshot Prize launchpad, Brainstorms: A great Gig in The Sky, Frameless Lates and many more.
Education
BACHELOR OF PHILOSOPHY
Universidad Complutense Madrid (Madrid, ES)
HIGHSCHOOL DIPLOMA
Ies Jaime Ferran (Madrid, ES)
