Mary Toplis

I am an approachable and friendly person, who has developed skills from multiple job roles. I have become confident and capable in managing situations that call for a calm and composed manner, whilst going above and beyond for customers, colleagues, and my employer. I am a patient but driven person, looking to progress my skills and knowledge in the workplace and personal life.

Receptionist/Administrator at Alliance Automotive Logistics (2025-06 – Present)

• Greet and Direct visitors on arrival and departure, contacting appropriate management where required.
• Liaise with all areas of the company to complete administrative tasks
• Book meeting rooms and catering
• Work as support for HR, and perform HR Administrative tasks
• Placing orders for the Hygiene Team, Maintenance Team, Transport, and H&S Team to ensure availability of items such as PPE, and Stationary

Receptionist at Eden hall day spa (2023-09 – 2025-06)

• Assisting with guest queries and complaints
• General and financial administration relating to guest bookings
• Guest check in, orientation and check out
• Liaise with other departments to manage guest and building requirements

Massage Therapist at Eden hall day spa (2022-08 – 2023-09)

• Provide therapeutic massage to guests visiting the spa
• Prepare and clean room to a high standard
• Offer guest concise and relevant aftercare advice for post treatment
• Kept up to date with changes and additions to treatments and massage routines

Nursery practitioner at Leo's day nursery (2021-03 – 2022-08)

• Provide high standards of care to children of varying ages within the nursery setting
• Provide and maintain up to date relevant records of children's progress in line with government guidelines
• Plan and carry out guided activities with children to help reach age related goals and milestones
• Maintain room, and facilities within the setting to company guidelines

Production operative at Gourmet chocolate pizza company (2020-07 – 2021-03)

• Process orders to fulfil company quotas
• Clean and maintain production area to health and safety standards

Massage Therapist (business owner) at Lilac massage therapy (2019-10 – 2020-09)

• Manage bookings for a variety of treatments
• Carry out treatment taking into consideration client needs and restrictions
• Taking payments and working with clients on longer term treatment plans e.g. payment for blocks of treatment for specific issues.
• Maintain high levels cleanliness in accordance with local counsel guidelines
• Manage business administration and function as the sole proprietor

Respectful Care (2018-12 – 2020-03)

The Wolds Childcare (2017-11 – 2018-04)

The Baker's Daughter (Owner) (2011-12 – 2017-11)

Serendipity's Day Nursery (2009-12 – 2011-11)

GCSE – Wheldon School