Matthew Campbell
Fraud Prevention Analyst
Hire this person
Send a job offer directly to this candidate
About
Analyzed customer and transaction data-points (social media presence, financial / credit history) to identify trends, producing subsequent reports to mitigate potential risks associated with flagged orders, resulting in a chargeback likelihood of less than 10%. Acted as sole liaison between company and customer, communicating findings to 50+ clients daily while retaining a satisfaction score of 4.5+.
Experience
Fraud Prevention Analyst - SSENSE
(2021-01 - 2024-12)
- Analyzed customer and transaction data-points (social media presence, financial / credit history) to identify trends, producing subsequent reports to mitigate potential risks associated with flagged orders, resulting in a chargeback likelihood of less than 10%.
- Acted as sole liaison between company and customer, communicating findings to 50+ clients daily while retaining a satisfaction score of 4.5+.
Recruitment Consultant - PEDALHEADS
(2024-01)
- Planned and executed multi-platform digital outreach campaigns (e.g. social media, ADP), engaging over 5,000 prospective applicants through targeted communications strategies across the United States and Canada.
- Facilitated communication between over 15 regional teams, ensuring both local and company-wide hiring quotas were achieved during my entire time at the company.
Digital Communications Lead - McGill Peer Support Center
(2021-01 - 2022-12)
- Led digital communications campaigns to boost brand visibility, leveraging SEO, audience insights, and platform algorithms that expanded engagement by relevant individuals (McGill students) by over 100%.
- Developed outreach strategies across social media pages resulting in +75% audience members across Instagram, TikTok, and Mailchimp.
Research Assistant - McGill Talwar Child Development Lab
(2021-01 - 2022-12)
- Collected and analyzed qualitative (NVIVO) and quantitative (SPSS, R) datapoints
- Generated and reported findings to the Graduate Students running the Lab.
Editor-in-Chief - McGill Undergraduate Psychology Research Journal
(2021-01 - 2022-12)
Interviewed, hired, and led a team that reviewed and edited undergraduate research submissions, consolidating decisions with authors and faculty advisors to guarantee academic and faculty standards were met by the May, 2022 deadline.
Education
MSc - Social and Cultural Psychology - London School of Economics and Political Science (2024-01 - 2025-12)
BA - Psychology - McGill University (2018-01 - 2022-12)
