Meet Gadhesariya

A proactive IT Support Technician with hands-on experience in hardware installation, system configuration, and network troubleshooting. Experienced in supporting end users, setting up devices, and resolving technical issues in fast-paced environments. Strong knowledge of Windows operating systems, Microsoft 365, and basic networking concepts including IP addressing, DNS, and DHCP.

A reliable team player with excellent communication skills, able to explain technical issues clearly to non-technical users and deliver high levels of customer service.

IT Hardware Technician - RELO IT LIMITED - London

(2024-05)

• Provided first-line IT support to users, troubleshooting hardware and software issues
• Installed and configured Windows OS and applications
• Set up and maintained user accounts using Active Directory
• Diagnosed and resolved network issues (connectivity, IP configuration)
• Installed and maintained IT equipment and peripherals
• Provided remote support to clients
• Logged and documented support requests and resolutions
• Collaborated with engineers on complex issues
• Delivered clear communication to non-technical users

Extended MSc - Management with Project Management - BPP University (2026)

Bachelor - Computer Application - Gujarat University (2020)