Vintage clothing upselling and reselling at Self employed (2025-02 – Present)
- Independently manage all aspects of a small online retail business, from sourcing and selecting products through to sales and customer service.
- Communicate professionally with customers, responding to enquiries and resolving queries efficiently.
- Process orders, payments and postage while maintaining accurate records and ensuring orders are completed promptly.
- Maintain high standards of organisation and attention to detail when inspecting, photographing, listing and packaging items.
- Manage my own workload, prioritising tasks effectively and working independently to meet deadlines.
- Develop strong customer service and communication skills through regular interaction with customers and online platforms.
- Demonstrate initiative, reliability and responsibility while managing the day-to-day running of the business.
English Teacher at Koh Tao Preschool (2025-02 – 2025-09)
- Planned and delivered engaging English lessons tailored to different abilities and learning needs.
- Built positive relationships with students and communicated clearly and professionally.
- Demonstrated patience, empathy and adaptability when supporting students with different levels of confidence and understanding.
- Maintained a structured and organised approach to lessons, ensuring activities were prepared and delivered effectively.
- Managed groups of students confidently while creating a supportive and respectful learning environment.
- Developed strong interpersonal, communication and problem-solving skills through working in an international environment.
Dental nurse at Peterborough Dental Hub (2023-12 – 2025-01)
- Assisted the dentist during a range of dental treatments, preparing the surgery, instruments and materials required for each procedure.
- Provided patient care and reassurance throughout treatment, including supporting nervous or anxious patients.
- Took and developed X-rays in accordance with relevant procedures and practice protocols.
- Carried out the decontamination, cleaning and sterilisation of dental instruments and equipment, following strict infection prevention and cross-contamination control procedures.
- Prepared and maintained clinical areas to ensure they were clean, safe and fully equipped for patient treatment.
- Maintained accurate and confidential patient records and followed practice policies and procedures.
- Worked closely with dentists and other members of the dental team, communicating effectively to support the smooth running of the practice.
- Prepared dental materials and instruments for a variety of treatments and procedures.
- Followed appropriate health, safety, infection control and clinical procedures at all times.
- Maintained a professional, calm and reassuring manner while working in a busy clinical environment.
Restaurant Manager at The White Hart (2021-04 – 2023-12)
- Managed the day-to-day running of the restaurant, ensuring high standards of customer service and smooth operations.
- Supervised and supported staff, delegating tasks effectively and ensuring the team worked efficiently.
- Trained new members of staff and provided ongoing guidance and support.
- Communicated professionally with customers, handling enquiries, feedback and complaints calmly and effectively.
- Managed busy periods while maintaining high standards of service and attention to detail.
- Ensured high standards of cleanliness, hygiene, health and safety were consistently maintained.
- Organised staff rotas, daily tasks and stock levels to ensure the restaurant operated efficiently.
- Handled cash and payments accurately and responsibly.
- Developed strong leadership, communication, organisation and problem-solving skills while working in a fast-paced environment.
Bar Staff at The London Inn (2018-09 – 2021-04)
- Provided friendly and professional customer service in a busy, fast-paced environment.
- Communicated effectively with a wide range of customers and colleagues.
- Prepared and served drinks efficiently while maintaining a high standard of presentation.
- Handled cash and card payments accurately and responsibly.
- Maintained high standards of cleanliness, hygiene and organisation throughout the bar and customer areas.
- Worked effectively as part of a team, supporting colleagues during busy periods.
- Remained calm and professional when dealing with challenging situations or customer concerns.
- Managed multiple tasks efficiently while maintaining attention to detail and a high standard of service.
Volunteer at Barnardo's (2016-04 – 2018-04)
- Supported the day-to-day administration of the children's centre, assisting staff with a range of administrative tasks and maintaining accurate records.
- Completed relevant safeguarding training and followed appropriate safeguarding policies and procedures when working within a children's setting.
- Handled confidential information sensitively and maintained a high standard of confidentiality and professionalism.
- Communicated appropriately with children, families, staff and other professionals.
- Assisted with organising documentation, appointments and general office administration.
- Demonstrated strong attention to detail when completing administrative tasks and maintaining records.
- Worked as part of a multidisciplinary team while maintaining professional boundaries and respecting confidentiality.
- Developed strong organisational, communication and interpersonal skills within a professional care-focused environment.
