Megan Kaushal

I'm a customer-focused retail professional with experience at Thorpe Park, Hamleys, and the Harry Potter Photographic Exhibition. I'm passionate about creating smooth, memorable shopping experiences and representing brands with energy and authenticity. I was proud to be named "Star of the Month" at Thorpe Park for my service and sales performance. I bring a strong eye for detail, a commitment to high standards, and a natural ability to connect with customers in a genuine way.

Photography Retail Assistant - PomVom, Thorpe Park - Thorpe Park

(2024-03 - 2024-06)

• Assisted customers in selecting and purchasing photographic souvenirs, ensuring a personalised experience.
• Provided excellent customer service by answering questions and resolving any issues or concerns.
• Collaborated with team members to meet daily sales targets and contribute to a positive work environment.

Exhibition Host - Warner Bros, London Film Museum - London

(2022-03 - 2022-12)

• Guided visitors through the exhibition, providing engaging and informative tours.
• Assisted with ticketing and ensured smooth entry and exit for guests.
• Addressed visitor inquiries, offering knowledge about exhibits and enhancing the experience.
• Maintained a welcoming atmosphere, ensuring all guests had a memorable visit.
• Assisted in the gift shop, promoting and selling exhibition-related merchandise.

Bear Builder - Hamleys, Regent St. - Regent St.

(2021-10 - 2022-03)

• Greet and assist guests through the bear-making process.
• Operate stuffing machines and perform heart ceremonies.
• Upsell clothing, accessories, and add-ons.
• Maintain store cleanliness and displays.
• Process sales at the till.
• Support sales targets and create memorable experiences.

BA - Digital Media - University of Roehampton, Putney (2020-10 - 2024-07)