Megan Osborn
Hire controller
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About
I am a very outgoing and social individual. In my free time I love listening to music and doing make-up, my interests in music range from pop and RNB to rock and heavy metal. I like to see the latest films that are out. In my spare time I look on social media and finding out what the latest trends are. I have a big interest in tattoos, I have several of my own and I have a great interest in piercings.
Experience
Crew trainer at McDonalds
(November 2015 – May 2021)
Responsibilities
- Front of house stocktake and upkeep
- Use of a till and handling money
- General cleaning of store
- Small customer complaint resolution
- Serving customers
- Handling of food and food preparation
- Upholding of food standards
- Training new and current crew
- Cashing up tills
(May 2021 – July 2021)
Responsibilities:
- Taking restaurant bookings on the phone from customers
- Responding to emails from customers
- Dealing with customer complaints
- Confirming bookings
- Taking special requests and different requirements from customers
- Taking credit card details from customers
- Using different booing systems to book customers in
(July 2021–December 2022)
Responsibilities:
- Partnering with local authorities to order different materials
- Delivering goods to sites
- Responding to emails from customers
- Picking orders
- Putting together run sheets for each day
- Planning routes for deliveries
- Confirming tickets that have been delivered on the day
- Booking in stock on systems
- Putting away stock
- Filing away tickets
- Using different platforms such as excel, Opal and outlook
- Serving customers on the till
- Learning different trades such as plumbing, electrical, carpentry, decorating and gas
- Finding materials from different suppliers
(December 2022 — current position)
- Test and run tests on the plant and other hire items
- Serving customers on the hire desk
- Taking deposits for the hire
- Checking ID’s to see if the account matches the customer
- Servicing diggers and dumpers
- Ordering workshop items and parts for services
- Taking deliveries out on occasions
- Cashing up
- Contacting suppliers
Education
Chauncy School, Ware
(September 2010 – July 2015)
GCSE’s:
- Mathematics – C
- English – C
- Art and Design – C
- ICT – Merit
- Science – D
- Design Technology – C
- Photography -- B
(September 2015 – June 2017)
UAL Level 3 Diploma in Art and Design QCF (photography) – pass
UAL Level 3 Extended Diploma in Art and Design (photography) – pass