Hire Controller/Planner - Height for Hire
(2019-11)
- Scheduling operators for the following day
- Converting quotations in to orders
- Liaising with operators covering from Scotland to Birmingham
- Building strong relationships with clients
- Processing on hires/off hires and exchanges
- Processing customer queries in a timely manner
- Using the software Inspire
Equipment Hire Manager - Hodgson Tool Hire
(2019-05 - 2019-10)
- Preparation of all equipment prior to hire
- Inspecting all equipment after the hire
- Responsible for the opening and closing of the shop
- Taking payments daily and end of the day cashing up
- Taking telephone enquiries and converting to orders
- Daily KPI l's
Hire Controller - P Flannery Plant Hire
(2016-03 - 2019-04)
- All aspects of Customer Services and administration
- Taking customer orders for the plant and inputting the order on to the IT system
- Liaising with the service team and transport to ensure delivery of plant
- Ensuring all documentation is processed
- Proving costings to the customer
- Dealing with invoice queries
- Processing all on hires/off hires/exchanges and depot transfers
- Cross referencing the drivers run sheets and ensuring that the driver has completed all delivery/collection notes are completed correctly
Hire Controller - Speedy Asset Services
(2015-09 - 2016-03)
- Liaising with Customers and building up rapport and providing accurate information on equipment
- Processing on hires/off hires/ understanding the Re-hire procedure
- Escalating issues to meet the Customers' requirements
- Maintaining the desk role centre daily
- Liaising with the depot's daily to ensure equipment is available
- Dealing with issues and rectifying them
Labourer - Elite Marquees
(2014-09 - 2014-12)
- Dismantling and Erecting Marquees
- All aspects of roof lining
- Laying Carpet
- Fitting all aspects of lighting
Administrator (Human Resources Specialist) - British Army
(2010-01 - 2014-12)
Human Resources Specialist responsible for the provision of 120 Soldiers within my department providing administration support and guidance.
- Compiled accurate monthly personnel reports on Microsoft Excel spreadsheets
- Provided all aspects of administration for personnel deploying on operations
- Provided all personnel with all pay and financial matters for 150 staff on a monthly basis and rectified any anomalies before the final pay run
- Carried out all aspects of office administration, such as filing, faxing and E-Mailing
- Accounted for over $10000 whilst deployed on operations for the cashing cheques facility
- Provided customer services for the Soldiers in my department
- Regularly working to meet deadlines ordered to by my Line Manager
- Regularly left responsible of the security of Battalion Headquarters
- All aspects of Soldiering and fitness tests
Lifeguard - Pontins
(2008-01 - 2010-12)
- Customer care to all guests including safety aspects
- Dealing with all complaints accordingly
- Maintenance of all safety requirements
- Controlling all unruly behaviour
- Spotting hazards, water rescue and preventing injury
- First Aid and CPR
