Jacob Aggett

Customer-focused professional with experience supporting fast-paced retail, food service and equipment-rental operations. Skilled in coordinating daily tasks, resolving customer queries, maintaining service and cleanliness standards, and handling high-value equipment responsibly. Brings military experience in small-team leadership, operational support and disciplined health and safety practices.

Hire Controller at Sunbelt Rentals (2024-05 – Present)

• Coordinated equipment rentals, hire contracts and customer enquiries in a fast-paced branch, keeping hire activity organised and responsive.
• Arranged deliveries and collections to support efficient rental operations and equipment availability.
• Maintained customer relationships and resolved hire issues and service queries professionally.
• Monitored asset use to support effective equipment utilisation and availability.
• Maintained accurate, organised records and completed administrative tasks supporting hire processes.

Tank Crewman at The British Army (2020-02 – 2025-03)

• Led small groups to complete assigned tasks safely and on time.
• Maintained accountability for high-value equipment, weapon systems and classified kit.
• Supported daily squadron operations by handling operational demands and essential supplements.
• Oversaw accommodation responsibilities across a 40-room block, maintaining living standards.
• Performed maintenance duties as part of Challenger 2 tank operations.

Crew Member at McDonald's (2019-07 – 2020-01)

• Supported team operations to maintain service speed and a clean working environment.
• Followed workplace procedures to deliver consistent customer service.

Kitchen Assistant at David Lloyd Leisure (2018-08 – 2019-02)

• Supported food preparation and day-to-day kitchen operations.
• Maintained cleanliness and organisation in a busy kitchen.
• Followed health and safety procedures during daily kitchen work.

Military and Protective Services (Level 3) – Bicton College (2018-09 – 2019-07)