Mehul “mk” Mk

A highly motivated, adaptable, and results-driven Recruitment Team Leader and Operations Specialist with extensive experience building high-performing teams, optimizing recruitment lifecycles, and managing high-volume operational workflows. Proven expertise spanning corporate staffing and large-scale industrial logistics, with a strong track record of driving recruitment delivery pipelines, stakeholder management, and compliance. Excels in remote and fast-paced environments by leveraging data-driven decision making, strategic sourcing, and an empathetic, people-first approach to consistently exceed key metrics and organizational goals.

Recruitment Team Leader (Remote) at Banks Morgan (2026-01 – Present)

• Lead and mentor a remote team of recruiters and resource specialists, driving delivery against corporate KPIs and hiring SLAs.
• Oversee strategic remote sourcing initiatives, pipeline management, and candidate experience metrics for key accounts.
• Implement standardized digital tracking toolsets and performance metrics to maximize virtual team productivity.
• Collaborate closely with corporate stakeholders to align recruitment capacities with evolving business forecasts.

Team Manager – Recruitment and Resources at DHL (2025-11 – 2026-01)

• Spearheaded end-to-end recruitment processes, including strategic workforce planning, candidate sourcing, selection, and onboarding.
• Conducted competency-based interviews to evaluate candidate compatibility against technical and cultural role-specific frameworks.
• Partnered directly with HR and department heads to fill critical vacancies efficiently while safeguarding candidate experience.
• Promoted inclusive hiring structures and implemented operational workflows to actively support diversity initiatives.

Recruitment Coordinator – Inbound Admin at DHL (2024-02 – 2025-11)

• Leveraged executive databases and modern headhunting techniques to map, engage, and secure passive talent segments.
• Managed full compliance documentation, application processing, reference verification, and rigorous candidate shortlisting.
• Directed multi-stage interview coordination, comprehensive candidate briefings, and final salary negotiations.
• Audited recruitment procedures and client feedback mechanisms to introduce continuous service optimization loops.

Reach and Counterbalance Operative at DHL (Morrisons) (2023-02 – 2024-02)

• Managed inbound and outbound warehouse logistics, safely executing transport and storage of heavy materials using reach/counterbalance machinery.
• Maintained absolute inventory integrity across dedicated putaway operations and dynamic stock replenishment schedules.

Warehouse Dispatch Operative (LLOP & FLT) at GXO Logistics (Sainsbury's) (2022-10 – 2023-01)

• Optimized floor space and structured heavy inventory segments manually and via mechanical handling equipment.
• Validated high-volume shipping manifests and created accurate dispatch tracking documentation to eliminate systemic errors.

Warehouse Operative at Pets at Home (2022-08 – 2022-09)

• Utilized modern barcode scanning configurations and warehouse information systems to process and pick orders.

Dispatch Operative at GXO Logistics (2021-11 – 2022-08)

• Executed localized inventory sorting, transport prep, and manual dispatch workflows to maintain strict distribution tempos.

Collection Executive at Tata Motors (2017-03 – 2018-08)

• Managed field relations and direct customer resolutions to consistently deliver an exceptional 90-95% monthly collection target.

Administrator at OM Enterprise (2014-01 – 2017-02)

• Organized administrative frameworks, prepared corporate correspondence, managed files, and processed contractor financial records.

Customer Service Executive at Air India (2013-01 – 2013-12)

• Directed ramp flight logistics, structuring strict operational windows across luggage systems, safety checks, and fueling.

Team Leader at Reliance Infocom (2009-06 – 2013-03)

• Supervised performance across a city cluster zone, tracking metrics and producing analytical MIS reports for executive review.

Ramp Supervisor at Finnair (2008-10 – 2009-04)

• Coordinated a 35-person ramp operations team to meet time-critical arrivals, managing fueling, cargo loading, and pilot handoffs.

Customer Service Executive at Air India (2007-09 – 2008-09)

• Managed time-restricted security checkpoints, international customs processing, and busy terminal boarding zones.

Housekeeping Manager at Hotel Maruti (2006-03 – 2007-08)

• Audited service standards and supervised site housekeeping operations to preserve customer experience benchmarks.

Bachelor's Degree in Interior Design – SRIID (2015)

Diploma of Higher Education in Civil Engineering – Bharuch Polytechnic (2003)

GCSEs in Mathematics – School (2001)