Miah A Harper

Experienced retail leader and Visual Merchandiser with a strong background in sales, team leadership and commercial store presentation. Currently developing my visual merchandising experience with Mango, working to deadlines for floor moves, creating and implementing floor plans, and ensuring new visual standards and company guidelines are followed. I am motivated, creative and detail-focused, with a strong understanding of how presentation, stock placement and customer service can support commercial performance.

Visual Merchandiser at Mango (2026-01 – Present)

• Support the visual presentation of the store, ensuring layouts and product placement reflect current company standards.
• Work to tight deadlines for floor moves, coordinating changes efficiently while maintaining a high level of accuracy.
• Create and implement new floor plans to improve product flow, presentation and use of available space.
• Adapt quickly to new visual merchandising rules and guidelines, ensuring all changes are completed in line with company expectations.
• Use attention to detail and a creative eye to maintain a consistent, commercial and customer-focused store environment.

Sales Manager at Next – The Springs (2021-01 – 2026-01)

Progressed from Team Member to Sales Co-ordinator in 2022 and then Sales Manager, taking on increasing responsibility for store operations and team performance.

• Led and supported the team to deliver strong customer service and achieve performance goals in a fast-paced retail environment.
• Managed the day-to-day presentation of the Women's department, including administration, deliveries, sales and stock processes.
• Used sales reports, best-seller information and space planning to maximise sales and maintain effective stock presentation.
• Communicated issues affecting sales and suggested practical solutions to improve performance and customer experience.
• Delegated daily priorities, coached and motivated colleagues, and supported recruitment and staff development.
• Worked closely with management and department specialists, acting on feedback and continually developing leadership skills.
• Supported the preparation and opening of a new store in line with Visual Merchandising guidelines.
• Completed development workshops covering Leadership, Giving Feedback, Replenishment and Management.

A Levels in Criminology, Sociology and Psychology – Garforth Academy (2020-01 – 2022-01)

GCSEs – Garforth Academy (2015-01 – 2020-01)