Michael Bass

Assistant Store Manager with experience running daily operations in an auto service environment. Coordinates inventory control, staff training, and customer service, training 4+ new hires per month while supporting efficient service flow and safe work practices. Brings vehicle inspection and maintenance knowledge to help resolve customer issues and keep operations moving.

Assistant Store Manager at Strickland Brothers 10 Minute Oil Change (2025-11 – Present)

• Track 6540 weekly customer interactions to support consistent service and store satisfaction.
• Manage daily store operations while supporting team coordination and high customer satisfaction.
• Support inventory control by monitoring stock levels and placing orders as needed.
• Train new staff on policies, procedures, and customer service standards.
• Inspect engines, mechanical systems, and electrical components using diagnostic equipment.
• Perform routine maintenance, including oil changes, fluid flushes, and tire rotations to extend vehicle longevity.

Maintenance Technician at Cary Town Center (2009-05 – 2011-02)

• Conducted [number] safety inspections weekly to identify maintenance needs and support compliance across the facility
• Diagnosed and repaired mechanical issues to improve operational efficiency across multiple facility areas.
• Coordinated with vendors to order repair parts and maintenance supplies in a timely manner.
• Maintained safe working conditions by addressing facility issues before they affected daily operations.

North Carolina State Inspector License – Wake Tech Community College (2026-03)