Desktop and AV Support Engineer
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Experienced and customer-oriented IT professional with a strong background in providing desktop support. Skilled in diagnosing and resolving hardware and software issues, ensuring efficient operation of desktop systems. Proficient in deploying, configuring, and maintaining desktop computers, peripherals, and software applications.
Excellent communication and interpersonal skills enable effective interaction with end-users, translating complex technical concepts into user-friendly language. Detail-oriented and organized, with a proactive approach to problem-solving. Committed to delivering exceptional customer service and building positive relationships with users.
Continuously staying updated with the latest desktop technologies and advancements to provide reliable and timely support. Dedicated to optimizing desktop performance and user satisfaction.
20 years experience in IT and AV support.
HND in Computing (Brunel University)
