Saeed Saeed
Desktop Support Engineer
Talent
London, Greater LondonMember since November 18, 2022
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About
I am an enthusiastic and hands-on IT professional with experience in 1st and 2nd line support. Having had exposure to a wide range of technologies, I am now able to play a key role in diagnosing hardware and software problems. I am able to ensure that quality solutions meet the business objectives.
I have strong ability to effectively multitask and to perform with a sense of urgency for rapid issue resolution. I’m a highly ambitious professional seeking an opportunity to develop IT knowledge and progress to 3rd line support. I am able to travel for work and open to relocating.
Experience
EXPERIENCE
TSN Academy Ltd, London May 2022Checkpoint Firewall Support Engineer (cyber Security
- Secure networked system by enforcing policies, and monitoring access.
- Experience of supporting firewall and network technologies
- Configured, troubleshoot, and upgraded Checkpoint firewalls for clients
- Responsible for implementing the firewall related changes to the client’s service requests, in accordance with security approval via proper change management
- Enabled IPS/IDS, Anti-Bot, Anti-virus, Application, URL filtering blades and working on them
- Monitored Checkpoint VPN tunnel activities with Smart View Monitor and troubleshoot VPN issues with CLI
- Maintain High Availability and clustered firewall environments for customers using Checkpoint High Availability.
- Managed, configured and troubleshoot Checkpoint MDS & VSX from R80.10 to R81
- Managed Checkpoint Gaia R80 SMS and gateways.
Education
Check Point: CCSA R81 (Certified) Nov 2022