Mikayla Abrigo
Reservation Officer
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About
Travel Consultant with over 6 years of experience in airline reservations, ticketing support, visa processing, itinerary planning, and customer service within the travel industry. Proficient in Sabre GDS with extensive experience coordinating domestic and international travel arrangements for individual and group travelers. Skilled at managing complex itineraries, resolving travel issues, and delivering exceptional customer service in fast-paced environments
Experience
Reservation Officer at Raven Tours & Travel Inc. (2019-09 – Present)
- Assisted clients on visa processing (US, CANADA, AUSTRALIA, JAPAN, SOUTH KOREA, SCHENGEN VISA)
- Guiding big groups when traveling abroad. Booked flights, hotels, and activties to customers traveling domestic and international.
- Knowledge on Sabre system
Reservations Department at Anya Hospitality Corporation (2019-05 – 2019-08)
- Answering incoming reservations by phone, and answering questions from guest/companies
Banquet Server at Conrad Manila (2016-01 – 2016-05)
- Responsible for serving food and beverages to guest at catering events
Education
Bachelor of Science in International Travel and Tourism Management – Lyceum of the Philippines University Manila (2015 – 2019)
