Mike Hogarth

Hands-on IT Manager experienced in running IT across multiple sites, supporting staff and leading teams. I manage infrastructure, networks, day-to-day support, suppliers and budgets, keeping systems secure and operations running. I also develop and implement systems that improve processes and make day-to-day work easier.

Independent IT & Systems Consultant at Web and IT Solutions (2026-02 – Present)

• Develop client websites and business applications, including ongoing development and support for Easy Clean’s systems.
• Built cashahead.co.uk for personal cash-flow forecasting and worthbuying.co.uk for AI-assisted vehicle buying analysis using advert information, MOT history and valuations.

IT & Operations Manager at Easy Clean / Norfolk Inns (2024-10 – 2026-02)

IT and systems responsibility across a cleaning business with around 50 staff and three pubs.

• Built Scheduleo, importing Bedful bookings through an API into cleaning schedules, staff allocation, paperwork and reporting. Replaced 15 whiteboards with a live view of the operation. Built a time-and-attendance system linking staff clocking to rotas and reporting.
• Made jobs, staffing and spare capacity visible in real time, helping prevent missed cleans and overstaffing and target additional sales.
• Built a live quotation and booking tool for cottages.com, and InnSights to bring financial information from the three pubs into one application.
• Managed websites, IT, EPOS and payment suppliers, and CCTV. Helped set up premises and supported daily operations with the management team.

Director - IT & Business Systems at Herbert Woods (2019-01 – 2024-06)

Hands-on IT leadership, with a wider commercial and operational remit from 2021.

• Owned IT operations, infrastructure, websites and suppliers. Delivered server and workstation refreshes, disaster recovery planning and site Wi-Fi.
• Mapped departmental workflows and built System H, importing Holray bookings through APIs to connect boat preparation, engineering, cleaning, reception and customer arrival.
• Introduced iPad task updates, GPS tracking and geofencing. Reception could see when a boat was ready and approve a text or WhatsApp notification to its customer.
• Implemented Monday.com for departmental workflows. Led eight direct reports across three departments, with wider responsibility for sales, marketing, reception and customer complaints.

Systems Manager at bf1systems (2014 – 2018)

IT responsibility in a motorsport engineering business with 100+ staff.

• Fixed the main network fault on day one of an initial contract. Cleared a backlog of around 200 support tickets with a colleague over three months.
• Retained as Systems Manager. Recruited support staff, led the IT team and managed infrastructure, hardware refreshes and day-to-day support.
• Built job-based time recording and workshop displays showing actual hours against quoted Sage hours. Supported Sage 200/Sicon stock and purchase-order workflows, workshop schematics, CAD systems and 3D printing.
• Maintained system availability and used controlled changes to protect production within established quality processes.

IT Manager at Herbert Woods (2010 – 2013)

130+ boats, 10 cottages, 70-80 staff and 25,000+ customers a year.

• Built IT infrastructure and websites as the business restored the Herbert Woods brand and moved to independent bookings. Implemented Holray booking software with its supplier.
• Developed SEO and additional websites for last-minute holidays, Waterside Holidays and Broads Escapes, supporting direct bookings and wider visibility.

IT Manager at St Paul’s Cathedral, London (2009 – 2010)

Led a three-person IT team across the Cathedral estate, offices, retail and admission systems, clergy accommodation and school. Managed infrastructure within the restrictions of historic buildings.

Regional IT Support at BT / FirstGroup contract (2004 – 2009)

Supported offices and bus stations across Essex, with additional cover in London and Norwich. Worked independently across multiple sites.

Group IT Manager at PRISM Group, part of WPP (1999 – 2004)

Sole IT manager for Brentwood, Guildford and satellite offices in Europe and the US. Managed hardware refreshes, systems and staff support, including visits to Cologne.

IT Support Manager at MBA Group (1994 – 1999)

Built IT infrastructure for a print and direct-mail operation. Managed three staff and the systems supporting client data processing and production.

Earlier roles

• Systems Administrator, Bleckman

5 GCSEs in English, Maths, History, Science and Drama – Chaveldon School