Bisma Ahmed

Graduate of MSc International Business Management with hands-on consultancy, experience, currently delivering a live multi-work stream engagement for an SME client covering operations, market-entry strategy, and commercial growth. Strong background in customer-facing and operational roles, with proven skills in stakeholder research, process improvement, and cross border market analysis. Actively seeking graduate consulting or operations roles, with a particular interest in international markets.

Customer service Assistant - Jood Restaurant - Manchester

(2026-04 - 2026-05)

• Delivered excellent customer service in a fast-paced restaurant environment.
• Assisted Customer with order and requests while maintaining service quality standards.
• Collaborated with front-of-house and kitchen teams to ensure efficient service delivery.
• Adapted to busy service periods while maintaining accuracy and professionalism.

Universal Teller-Intern - Dubai Islamic bank - Karachi

(2022-11 - 2023-01)

• Delivered professional customer service while handling high-volume transactions, resolved customer enquiries accurately and efficiently
• Prepared daily financial reports, ensuring accuracy and compliance with banking standards.
• Developed communication and relationship-building skills through daily.

HR Assistant - Intern - Premio Travel and Tour - Karachi

(2022-05 - 2022-08)

• Increased interview coordination efficiency by screening 500 resumes and scheduling 100 interviews.
• Coordinated communication between candidates and management teams
• Managed multiple priorities while maintaining accuracy and confidentiality
• Supported onboarding activities and operational processes
• Developed organizational and time-management skills

MSc - International Business Management - Sheffield Hallam University (2025-09 - 2026-08)

Bachelor of Business Administration - Business Administration - IQRA University (2018-01 - 2021-12)