Mohammad Abbas

I am a highly motivated, responsible, hardworking individual with over 4 years of experience as an customer assistant in a retail store and 2 years as a Security Site Manager. I would describe myself as a young individual who is keen, reliable, and a trustworthy person coupled with a mature working attitude. When carrying out daily tasks I am able to demonstrate assertiveness, prioritise task and able to work with my own initiative.

I can multitask and meet deadlines simultaneously; on many occasions I have worked under pressure while remaining calm and professional.

Acre & Tweed, Security Site Manager 

February 2020 – 2022

The following are skills which I have learnt whilst working as a sales assistant:

• Develop and Implement security policies, protocol, and procedures.
• Recruit, train and supervise security officers and guards.
• Plan and coordinate security operations for specific events.
• Coordinate staff when responding to emergencies and alarms.
• Review reports on incidents and breaches.
• Create reports for management on security status.

Tesco Extra, Sales Assistant, Gallions Reach Shopping Park 1 Armada Wy, London E6 7ER

January 2018 – December 2020

The following are skills which I have learnt whilst working as a sales assistant:

• Replenishing the supply of stock on the shelves. 
• Outstanding written and oral communication skills
• The ability to thrive in a high-pressure environment 
• Ensuring customers are always able to get the products they need.
• Ensuring customer leave our store feeling valued and satisfied.

JD Sports, Sales Assistant 177-185 High Rd, Ilford IG1 1DG

April 2016 – January 2018

The following are skills which I have learnt whilst working as a sales assistant:

• Advising and Assisting Customer 
• Handling complaints or forwarding serious issues to the manager on duty
• Conducting customer transactions 
• Assisting with store deliveries 

2019 - 2020 BSc Business Information Technology London Metropolitan University 

• Higher 2nd Class Honours 2:1

Relevant Modules:

• Advanced Database System development 
• E-commerce & E-business 
• Management Support System 
• Work Related Learning 

2018 – 2019 BTEC Higher National Diploma in IT Barking and Dagenham College

• Grade Achieved: Merit 

2017 – 2018 BTEC Higher National Certificate in IT Barking and Dagenham College 

• Grade Achieved: Merit