DEPUTY FLOOR MANAGER - ORRA FINE DIAMONDS PVT LMT - HYDERABAD, TG
(2023-07)
- Demonstrated products to show potential buyers benefits and advantages and encourage purchases.
- Understand Customer Need, Explain Product Features & Benefits to the customers.
- Ensure customer is comfortable.
- Achieve counter target, Maintain Stock turn, Product proposition, Mange FIFO, Maintain counter share.
- Manging Team, Develop Team, Retain Team (Engaging with team understand their requirement).
- Stock Replenishment, Stock Display Maintaining Display standards.
- Control Ageing stock by managing FIFO.
- Ensure 0% Damage.
- Market update know about competition similar product range & explain the same to Team and Equip.
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Closely monitored and supervised staff operations, providing extra training and assistance to struggling individuals.
- Kept workstation tidy to support environment and preserve quality and cleanliness standards.
- Helping the Staff and closing the deals as required.
- Training the New Staff and Juniors about Product knowledge.
CATEGORY LEAD (TL) - BHIMA JEWELS PVT LTD - HYDERABAD, TELANGANA
(2021-11 - 2023-07)
- Receiving Stock from vendors In warding them in inventory segregating the stock as per the allocated stores.
- Sending the Shipment to allocated stores as per the requirement.
- Preparing the Daily, weekly and monthly reports.
- Tracking the order on AJIO, ECOMMERCE and process the order.
- keep tracking the shipments.
- Maintaining the reports.
- Monitored customer delivery times and updated customers on potential delays.
SENIOR ASSOCIATE (STORE LEARNING CHAMPION) - RELIANCE JEWELS PVT LTD - HYDERABAD, TELANGANA
(2019-10 - 2021-03)
- Recommended appropriate products or higher-value items based on customer preferences and requirements.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Input customer information, call notes and personal data onto internal database.
- Built rapport with customers through courteous and professional communications.
- Addressed customer service enquires quickly and accurately.
- Maintained outstanding customer relationships by going the extra mile to assist with needs and revolve queries.
Sales Executive - MALABAR GOLD AND DIAMONDS PVT LTD - HYDERABAD, TELANGANA
(2016-07 - 2019-09)
- Greet customers.
- Provide customers with information about items.
- Help customers find items in the store.
- Keep track of inventory.
- Cross selling and up selling.
- Customised service offerings to accommodate consumer needs.
- Tallying the Stock on daily basis.
