Mohammad Sadeeq

Evaluating vehicles to determine the value of vehicles, potential retail value, and conduct appropriate checks to ensure compliance of regulations. Communicating inspection results to relevant parties, including the vehicle owner, manufacturers, or regulatory bodies. Maintaining accurate records of inspections and findings, reporting to management for negotiation of part ex vehicle value to ensure profit within a sales team, and use of excel to maintain information of vehicle documentation.

Vehicle Assessor & Underwriter at Big Motoring World Leeds (2025-03 – Present)

• Evaluating vehicles to determine the value of vehicles, potential retail value, and conduct appropriate checks to ensure compliance of regulations.
• Communicating inspection results to relevant parties, including the vehicle owner, manufacturers, or regulatory bodies.
• Maintaining accurate records of inspections and findings, reporting to management for negotiation of part ex vehicle value to ensure profit within a sales team, and use of excel to maintain information of vehicle documentation.

Vehicle Assessor at Aston Barclay Limited (2024-07 – 2025-02)

• Inspecting light commercial vehicles, meeting to company policy.
• Ensuring vehicles are maintained to company standard and customer requirements.
• Managing day-to-day movement of sold or unsold vehicles and set up the vehicles for an auction schedule.
• Keeping an up-to-date stock check of vehicles in the yard

Vehicle Assessor/Trade Driver at Roberts AutoMotive, WeDeliverCars (2023-03 – 2024-07)

• Carrying out a thorough inspection of vehicles to determine their value.
• Using the findings of defects to negotiate with the buyer if any repair work is required.
• Transport vehicles to a designated location safely and within a time frame.
• Plan 2-3 routes per day giving each customer and buyer an ETA, providing customers with excellent service from the initial inspection to the payment of the vehicle, on behalf of each party presenting a professional but efficient way of purchasing and selling their vehicle.

IT Service Desk Computer Analyst at Lloyds Banking Group (2022-02 – 2022-05)

Worked as a contractor providing 1st line IT helpdesk support for LBG colleagues experiencing access issues.

• This includes working with active directory, blackberry enterprise server, RSA remote console, MacAfee desktop encryption and mainframe support.
• Primary point of contact for all Lloyds colleagues and third party companies, monitoring incidents and addressing requests in a professional manner.

Technical Support and Customer Service Advisor at Capita PLC (Plusnet) (2020-06 – 2021-03)

Supporting Plusnet and John Lewis broadband customers on technical issues they are facing. Looking into the technical issue in hand which may be causing effect to the service.

• Solving technical issues by advising customers through a series of actions, diagnosing and solving network problems.
• Provide customer support, help customers with any billing errors and also escalate tasks to the correct department and monitor and assess the task to provide a suitable outcome.

Customer Service Advisor at Wm Morrisons Headquarters (2020-03 – 2020-05)

• Working within the home delivery team to provide support to customers through the COVID-19 period.
• Tracking home deliveries which were not meeting company standards and having effect on customers through the busy pandemic period. Advising customers the most suitable option if the vulnerable and elderly were having effect.
• prioritise and manage many cases at one time

24/7 Operations Analyst at Lloyds Banking Group (2019-10 – 2019-12)

• Taking responsibility and maintaining live incidents as well as investigating workflows and system improvements ensuring the companies regulations are being followed.
• Managing applications and services and evolve technical skills in line with business requirements.
• Escalating and tasking incidents to the correct technical teams, also keeping oversight of the response.
• Collaborating with IT teams across multiple sites internationally ensuring servers, data and other IT teams are up to date and resolving issues efficiently.

IT Service Desk Computer Analyst at Lloyds Banking Group (2018-09 – 2019-07)

Worked as a contractor providing 1st line IT helpdesk support for LBG colleagues experiencing access issues.

• This includes working with active directory, blackberry enterprise server, RSA remote console, MacAfee desktop encryption and mainframe support.
• Primary point of contact for all Lloyds colleagues and third party companies, monitoring incidents and addressing requests in a professional manner.

University Placement at Commercial Energy (2018-01 – 2018-03)

• Shadowing the sales team
• Processing welcome letters
• Taking inbound calls
• Got offered a full time job however could not take the opportunity due to university.

BA (Hons) in Business Management – Bradford University/College (2015 – 2019)

BTEC Level 3 National Diploma in Travel and Tourism – Saltaire Shipley College (2013 – 2014)

GCSE in English – Grange Technology College (2011 – 2013)

GCSE in Mathematics – Grange Technology College (2011 – 2013)

GCSE in Science – Grange Technology College (2011 – 2013)

BTEC Level 3 in Business Studies – Grange Technology College (2011 – 2013)

BTEC Level 2 in Business Studies – Grange Technology College (2011 – 2013)

BTEC Level 2 in Product Design – Grange Technology College (2011 – 2013)