Molly Whyte

Working as part of a team to provide excellent customer service to clients. Updating and closing of reactive and minor works on a CAFM system, along with updating clients and client portals in real time when required. Deployment of jobs to engineers and tracking to completion. Answering calls and emails within agreed SLA time limits.

Helpdesk assistant - Target Facilities Management - Fairways Business Park, 8 Deer Park, Livingston, EH54 8AF

(2023-07)

Working as part of a team to provide excellent customer service to clients. Updating and closing of reactive and minor works on a CAFM system, along with updating clients and client portals in real time when required. Deployment of jobs to engineers and tracking to completion. Answering calls and emails within agreed SLA time limits.

Line supervisor/machine operator - Nisha Enterprises - 5A Grange Rd, Houston Industrial Estate, Livingston EH54 5DE

(2021-06 - 2023-07)

Working as part of a team to set up machinery, interacting and communicating professionally and effectively with various levels of employees, supervising my line to ensure quality standards of food and hygiene are being met, checking product quality throughout production stages to ensure no errors are being made, monitoring feed of raw materials and efficiency during machining process, cleaning machinery to maintain good hygiene standards.

Sense Aroma - Sense Aroma kiosk - Almondvale Blvd, Livingston EH54 6HR

(2021-12 - 2022-01)

Working in the kiosk myself, opening and closing. Handling all transactions. Interacting with customers and up selling products. Restocking the kiosk and handling deliveries being made. Working as a team to ensure we are meeting sale targets and restocking the kiosk as soon as possible.

Inveralmond Community School (2016-08 - 2021-06)