Moonrose Shrestha

A motivated and hardworking hospitality professional with experience as a Team Leader in a fast-paced food service environment. Experienced in supporting daily operations, coordinating team members, maintaining excellent customer service and ensuring smooth kitchen operations. A confident team player with strong communication, leadership and problem-solving skills.

Looking to progress into an Assistant Manager position, bringing dedication, organisation and a passion for delivering excellent customer experiences.

Team Leader - Yolk - Canary Wharf, London

• Lead and support team members during daily operations.
• Assist with managing daily restaurant activities.
• Ensure excellent customer service and customer satisfaction.
• Support kitchen operations and maintain food service standards.
• Help organise staff duties and manage busy service periods.
• Handle customer enquiries and resolve complaints professionally.
• Maintain cleanliness, hygiene and health and safety standards.
• Support the management team in achieving business targets.
• Train and guide new team members.

Accounts Assistant - Garbanzo

• Assisted with daily accounting and financial administration.
• Maintained financial records and documentation.
• Supported daily business operations.
• Demonstrated accuracy, organisation and responsibility.