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Mubshara Bashir

Mubshara Bashir

Client Services & Front-Line Operations Assistant

Talent
GreenfordMember since June 4, 2026
Microsoft Excel
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Microsoft Excel

About

An analytical and detail-oriented MBA graduate with strong academic and professional foundation in business strategy, risk awareness and data-driven decision-making.

Experience in stakeholder facing, regulated and high-pressure environment, supporting digital operations, data accuracy and process efficiency. Demonstrates strong learning ability, structured problem-solving skills and the ability to integrate effectively into multidisciplinary teams. Motivated to build a career in technology enabled consulting, supporting digital transformation and implementation projects within a global advisory firm.

Experience

Client Services & Front-Line Operations Assistant - Cressex Health Centre - High Wycombe, Buckinghamshire

(2024-06)

  • Act as primary contact point, 50+ clients daily, supporting digital service delivery and operational continuity in a regulated environment
  • Investigate and resolve system-related queries, operational and process queries, ensuring timely escalation and clear communication
  • Maintain high standards of data accuracy, confidentiality and compliance in line with GDPR
  • Support daily operations through coordination with multiple internal teams, contributing to process efficiency and service quality
  • Develop strong problem-solving, prioritisation and stakeholder management skills in a time-sensitive setting

Work Placement- Field Project - UAF - Pakistan

(2022-11 - 2022-11)

  • Participated twice over two years in the UAF (University of Agriculture Faisalabad) initiative, in collaboration with Punjab Agriculture Extension Department (PAED), called Wheat Campaign aimed at increasing per-acre productivity
  • Supported data collection, analysis and reporting to inform advisory recommendations
  • Educating farmers of all scales on certified seed usage
  • Disseminate advice on innovative agricultural method
  • Acquired hands-on experience in balanced fertiliser application and develop data interpretation, reporting and advisory-style communication skills
  • Wheat Campaign led to 20-30% boost in production of wheat in arid areas

Education

Master of Business Administration - Business Administration - Buckinghamshire New University (2023-12 - 2025-02)

Bachelor of Science - Botany - University of Agriculture Faisalabad (2019-10 - 2023-08)

Skills

Client Services & Front-Line Operations Assistant

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