Muhammad Zaighum

Security Officer

Talent

PortsmouthMember since October 30, 2026

Strong safeguarding knowledge with training in safeguarding adults and children Ability to identify and respond appropriately to welfare, mental health, and welTrained in first aid and capable of providing immediate assistance during emergeExcellent knowledge of health and safety procedures, fire safety, and emergency Skilled in conflict resolution, incident reporting, and maintaining a safe envirStrong communication and customer service skills, able to support people from diUnderstanding of Equality, Diversity and Inclusion (EDI), promoting respect and Knowledge of GDPR and confidentiality requirements when handling sensitive perso

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About

Dedicated and compassionate professional currently working as a Security Officer with experience supporting Welfare Officers in maintaining the wellbeing, safety, and welfare of residents and site occupants. Skilled in providing emotional support, promoting positive behaviour, conducting welfare checks, safeguarding vulnerable individuals, and responding calmly to challenging situations. Strong understanding of health and safety procedures, conflict resolution, incident reporting, and safeguarding responsibilities.

Known for excellent communication skills, empathy, professionalism, and the ability to build positive relationships with people from diverse backgrounds.

Experience

Security Officer - Supreme Facilities Ltd. - Portsmouth

(2025-04)

Conducted regular site patrols to ensure the safety and security of residents, staff, and visitors.
Monitored CCTV systems, controlled site access, and responded promptly to security incidents.
Supported welfare teams by carrying out welfare checks and reporting safeguarding or wellbeing concerns.
Assisted with fire safety procedures, emergency evacuations, and first aid arrangements when required.
Maintained accurate incident reports, ensured compliance with health and safety regulations, and provided excellent customer service.

Security Officer - SES Limited Services

(2024-09 - 2025-04)

Conducted regular patrols of retail premises to prevent theft, maintain security, and ensure a safe environment for customers and staff.
Monitored CCTV systems, investigated suspicious activity, and responded promptly to security incidents.
Controlled access to store premises and carried out opening and closing security procedures.
Delivered excellent customer service by assisting customers, resolving queries, and supporting store operations.
Completed detailed incident reports, adhered to health and safety regulations, and assisted with emergency and fire evacuation procedures.

Assistant Manager - Papa Johns - London

(2022-10 - 2024-09)

Supervised daily store operations, ensuring excellent customer service and smooth running of the restaurant.
Managed and motivated team members, delegated tasks, and monitored staff performance during shifts.
Handled customer queries and complaints professionally, maintaining high levels of customer satisfaction.
Supported recruitment, training, and onboarding of new employees while ensuring compliance with company standards.
Managed cash handling, stock control, inventory checks, and end-of-day reporting procedures.

Sale Manager - Lyallpur Export Leftover - Pakistan

(2021-03 - 2022-03)

Managed daily sales operations and achieved business targets through effective customer engagement and sales strategies.
Built strong relationships with customers, ensuring high levels of satisfaction and repeat business.
Supervised sales staff, provided guidance and training, and monitored team performance.
Maintained inventory records, prepared sales reports, and contributed to business growth through market analysis and promotional activities.