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Nada Junaid

Head of Billing & Collections

Talent
GBMember since September 14, 2026
ExcelSUNSageOracleServiceNowSAP
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ExcelSUNSageOracleServiceNow

About

I am now looking to settle with a permanent remote position. I have been temping/contracting due to a personal family commitment but now I am on the look to stabilize my career. I have vast overall finance experience and I am a great team manager. My people's skills have been acknowledged at my previous roles and I am very motivated when it comes to finance.

Experience

Head of Billing & Collections - London & Capital

(2023-06)

  • Managing a team of 3 billing/collections analyst and 1 senior queries analyst (including 1-2-1's, performance appraisals).
  • Managing/maintain team SLA's/KPI's
  • Managing the whole O2C cycle including WIP
  • Ensuring billings are actioned accurately and on time (monthly billings in excess of £5m).
  • Ensuring collections are timely and no aged debt.
  • Reviewing team processes and making improvements
  • First point of contact for any AR queries/escalations
  • Attending weekly/monthly finance meetings with the wider finance department.
  • Month end review and sign off for bank/ledger recs, journal postings, write offs etc.

Transactional Finance Manager - Scott Dunn Ltd

(2022-09 - 2023-05)

  • Managing a team of 4 AP/AR personnel
  • Managing team SLA's/KPI's
  • Managing the whole O2C cycle, managing WIP
  • Ensuring contract, client/rate set ups are actioned and accurate.
  • Ensuring all billings/WIP is managed and actioned correctly (WIP ledger est £40m)
  • Ensuring cash collection is maximised (est debtors ledger £25m)
  • First point of contact for any AR/AP related queries/escalations
  • Representing finance in leadership/client meetings
  • Month end SL rec, journal postings, write offs etc.

AR Finance Manager - Baringa Partners LLP

(2022-03 - 2022-09)

  • Managing a team of 8 (6 billers, 1 credit controller, 1 junior finance assistant)
  • Managing team SLA's/Contractor KPI's
  • Managing the whole O2C cycle
  • Managing WIP and responsible for WIP meetings
  • Ensuring contract, client/rate set ups are actioned and accurate.
  • Ensuring all billings/WIP is managed and actioned correctly (WIP ledger est £58m)
  • Ensuring cash collection is maximised (est debtors ledger £49m)
  • First point of contact for any AR related queries/escalations
  • Month end SL rec, journal postings, write offs etc.

Financial Advisor (B2C) - HGS Global Solutions

(2020-10 - 2022-03)

  • Answering inbound calls from consumers regarding financial issues e.g., debt issues, bank account issues etc
  • Providing excellent customer service
  • Ensuring all customer queries are answered or directed to the correct department.
  • Working with the team to ensure KPI/SLAs are met

Senior Revenue Analyst- Agency Billings/Revenue - Travelport

(2020-01 - 2020-05)

  • Managing a team of 4 WIP controllers (including 2 offshore)
  • Improving current billing/collections processes/procedures
  • Business partnering with other stakeholders.
  • Ensuring all trial and final bill runs are on time and accurately processed by the team.
  • Ensure collections team are performing as expected.

Sales Ledger Team Leader - Wyevale Garden Centre

(2019-04 - 2019-08)

  • Managing a team of 4 (including accounts asst, and a cash clerk)
  • Managing the credit control, billing and cash of the business (aged debt currently at £6m)
  • Improving processes/procedures
  • Business partnering with other stakeholders.
  • Dealing with rebates

Credit Control Business Partner - Muller

(2019-01 - 2019-04)

  • Managing a team of 6 credit controllers
  • To cascade relevant information across and around the business of all reportable key issues relevant to our trading accounts, in such a way that it creates engagement and drives results.
  • To hold regular meetings with Sales to discuss account issues & resolutions.
  • To hold customer visits - to enforce best practice & agree new & improved ways of working.
  • To identify possible process improvements and communicate to management with suggested best practice solution.

Credit Control Team Leader - Wolters Kluwer

(2017-07 - 2018-08)

  • Manage a credit control team of 4
  • Monthly cashflow forecasts
  • Monthly bad debt write off.
  • Managing the credit control ledger made up of nearly 300k clients all different values. Ledger balance of £4 million.
  • Working with team to reduce aged debt/aged queries.
  • Liaising with supplier/customers and debt management consultancies for queries resolution
  • Monthly/weekly cash collection dashboards
  • Liaising with cashier's team for allocation disputes/queries etc
  • First point of contact for any queries for credit control
  • Recruiting for the credit control team, from selection of CVs to telephone/F2F interviews
  • Administration of the team/ HR
  • Any other tasks as required.

Financial Management Associate - EY

(2016-07 - 2017-05)

  • Review and monitor WIP and variance analysis across portfolio to identify risk and provide key stakeholders with up-to-date details on potential exposure to revenue and debtors.
  • Ensure maintenance of up-to-date and meaningful commentary across your portfolio for stakeholder visibility.
  • Support client teams with project pricing; review, investigate and thoroughly challenge engagement code set ups.
  • Manage and Analyse billing trends/cash flow for the client teams.
  • Maintain good awareness of the sales pipeline and ensure correct procedures and processes have been agreed on client and engagement set up, i.e., billing schedules and payment on account.
  • Minimise Revenue Days
  • Exhibit a good understanding of how targets are calculated.
  • Ensure the Business understand their targets, what is required to achieve them and the impact of not achieving.
  • Have an impact on how to engage with clients to increase engagement margin and improve our working capital.
  • Advise teams how to engage with their clients to optimise both engagement margin and working capital.
  • Provide relevant and timely working capital management information to your key stakeholders, including gap and trend analysis to effectively influence continuous performance improvement within your portfolio.
  • Process & Escalation for Consistency / Improvement
  • Identify and escalate process improvement opportunities.
  • Involvement in additional ad hoc projects.
  • Promote the use of the Shared Services team. Build successful relationships with the team to effectively utilise the team.
  • Develop commercial awareness and demonstrate understanding of the key issues driving the overall performance of realisation and revenue days.
  • Exhibit thorough understanding of key financial metrics and how these impact our cash flow and management accounts.

Senior Accounts Assistant - Contentive Ltd

(2016-01 - 2016-04)

  • Manage all invoicing / credit control for the entire business and subsidiaries.
  • Bank/ supplier/ credit card / debt reconciliations
  • Managing all credit issues
  • Liaising with supplier/customers and debt management consultancies
  • Monthly/weekly accounting daybooks/journals
  • Supervising 1 junior apprentice
  • Any other duties as required.
  • First point of contact for any queries

Finance & Credit Manager - Greensleeves Homes Trust

(2015-07 - 2015-10)

  • Managing 18 bookkeepers (all based at various sites)
  • Managing invoicing/credit control issues
  • Liaising with suppliers/contractors
  • Dealing with any escalated queries in relation to credit control, billing, WIP etc.
  • Approving PO's and direct debits
  • Monthly/Weekly reports
  • AR Month end duties
  • First point of contact for any queries

Senior Commercial WIP Controller - MITIE Technical Facilities Management

(2013-06 - 2013-12)

  • Liaise with Management Accountants and Contract Managers
  • Approve Purchase Orders up to £80k.
  • Training staff/client/customers on internal systems and processes
  • Training staff/client/customers on commercial/financial training
  • Collating and reviewing Aged Debt
  • Ensure labour rates are up to date in Oracle/SUN
  • Reporting on WIP issues
  • Monitoring WIP and driving down with admin team and managers/supervisors.
  • Review/monitor and upload credit notes
  • Raising Invoices/credits - consolidated and single invoices
  • Review and update Billing Schedule
  • WIP Report - Ensuring jobs have been completed and that all costs have been received in then reporting back to the management accountants' team
  • Managing London/Southeast region project accounting
  • Collating comments on loss making, high margin etc.
  • Reviewing contracts, and liaison with contract managers/operational teams to make changes.
  • Addressing financial reports or lack of in order to investigate P&L issues.
  • Review and collate accrual submissions.
  • Review and support in decision making of budgeting and forecast of revenue/actuals/budget.
  • Overall P&L management and reporting
  • Investigating issues causing the P&L queries on the Actuals V Budgets using various reports on the finance drive
  • Provide guidance on Management Packs and Actuals V Budget for managers.
  • Attend Finance Clinics for contract P&L review.
  • First point of contact for accounts payable/credit control/finance and forward queries as required
  • Provide suggestions for streamlining and improving existing financial/commercial and internal systems and processes.
  • Point of contact for process and procedure queries from Managers and admin
  • Attend monthly team briefs with Contract Managers and regular project reviews.
  • Supervision of 3 junior staff members

Skills

Head of Billing & Collections

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