Naeem Islam

Friendly and reliable university student with strong customer service experience in busy public-facing environments. Confident communicating with customers and colleagues, handling queries professionally, and working calmly under pressure as part of a team. Organised, quick to learn, and experienced in keeping work areas clean, tidy, and well stocked while following procedures carefully.

Pharmacy Assistant - Kamson's Pharmacy

(2023-01 - 2025-12)

• Delivered friendly face-to-face and phone-based customer service in a busy environment, helping customers with queries in a professional and approachable manner.
• Supported smooth day-to-day operations by preparing items, organising workflow, and assisting the team during busy periods.
• Handled stock tasks including unpacking deliveries, rotating stock, date-checking items, and keeping work areas clean and tidy.
• Worked closely with colleagues to prioritise urgent tasks, communicate clearly, and maintain an efficient service.
• Learned new systems and procedures quickly, showing reliability, attention to detail, and a strong work ethic.

Hospital pharmacy experience - Royal Brompton & Harefield Hospital - Cardiology ward

(2025-01 - 2026-12)

• Worked in a fast-paced professional environment, communicating clearly with staff and supporting day-to-day team activity.
• Followed procedures carefully, paid close attention to detail, and maintained a professional attitude at all times.
• Developed confidence working with members of the public and as part of a wider team in a busy setting.

Master of Pharmacy - MPharm - King's College London (2024-09 - 2028-06)

A-Levels - Chobham Academy (2022-09 - 2024-06)

GCSEs - Chobham Academy (2021-09 - 2022-06)