Nahida Akhtar
NHS Patient Coordinator
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About
A dedicated healthcare professional with over 10 years of experience across NHS and private healthcare settings. Experienced in patient coordination, appointment scheduling, and supporting multidisciplinary teams. Strong communication skills with a patient-focused approach and proven ability to manage busy clinical environments.
Experience
NHS Patient Coordinator - Spire Healthcare – Claremont Hospital
(2024-04)
- Liaison with patients via telephone and email
- Organising and coordinating appointments with consultants and physicians
- Managing patient enquiries, referrals, and follow-ups
- Maintaining accurate patient records and confidentiality
Administrator / Receptionist - Veritas Health Centre
(2008-12)
- Answered patient requests with professional and friendly service
- Completed daily administrative tasks in a fast-paced environment
- Responded to enquiries from healthcare professionals via phone and email
- Acted as an in-house interpreter to support patient care
Lay Educator - DESMOND Diabetes Educational Programme
(2013-01 - 2016-03)
- Delivered diabetes education programmes to patients
- Supported self-management and lifestyle education
Administrator - Primary Care Trust – Psychotherapy Department
(2005-09 - 2008-11)
- Answering calls and taking messages
- Filing, archiving, and updating data systems
- Ensuring confidentiality of patient information
Clerical Officer - The Podiatry Service
(2001-09 - 2005-08)
Education
BTEC Level 3 - Health and Social Care - The Sheffield College
GCSEs - English, Maths, Science, IT, and History - Abbeydale Grange Secondary School
