Nalin Wellappili

I am an enthusiastic and confident individual who loves being challenged also strives to perform to the best of my ability. I have a wealth of experience of working in the retail/customer service industry and I am now looking for a new opportunity in administration. I enjoy and gain satisfaction from meeting people's needs and place great emphasis on the safety of others.

I have gained experience during previous employment in dealing with a variety of situations and feel confident to use my own initiative to make decisions when required. I am calm, composed when under pressure and work well as part of a team as well as working independently. I am a highly motivated individual and can cope in stressful situations providing solutions to resolve conflict or issues within a workplace.

Customer Service Assistant - British Red Cross

(2017-01)

Working for the British Red Cross over several years supporting their charity, providing mobility aids to people in the community with disabilities, delivering equipment and ensuring that items are set up correctly and demonstrated to customers.

• Listening to customers concerns and assisting where possible.
• Engaging with the Red Cross team in store to ensure equipment is appropriate for the customers.
• Loading and unloading vans.
• Providing exceptional customer service at all times.
• Ensuring that equipment has been checked and is in full working order.

Customer Service Assistant - Sainsbury's

(2010-01 - 2017-12)

• Always providing exceptional customer service.
• Working on the tills, taking payments for customers goods.
• Carrying out stock management, maintaining stock replenishment within the store.
• Ensuring that all items were located to the correct areas of the store.
• Working in a fast-paced environment.

GCE - various subjects including Maths and English