Customer service representative
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After the protest in Hong Kong, my husband and I decided to move to the UK, where we have been living in London for 2 years. I was born and raised in Vietnam, and I then went to university in Taiwan.
Since I met my husband in Taiwan, where he also attended the same university as I did, and he is a Hongkonger, we decided to move to Hong Kong after university. All of the above has enabled me to become fluent in Vietnamese, Mandarin, Cantonese, and English.
I am currently working as Marketing Executive at a Gambling company. My main duties maintaining good relationships between company and affiliates; editing posts short videos and writing contents of company's new promotions and products then upload on company’s social media platforms.
I also have 2 years experience of the role Customer service officer, which has helped me gained the skills of professional in communication, troubleshooting with the knowledge team, reviewing and investigating the issues to improve the services.
I went to a University in Taiwan, which is Taiwan National Kaohsiung University of Applied Science. My major is Business Administration and I have finished my Bachelor degree in 2016.