Natasha

Dedicated and compassionate healthcare professional with over 20 years of experience in healthcare administration, patient care, and customer service. Experienced in both dental and pharmacy settings, with strong organisational and communication skills. Proficient in managing appointments, maintaining accurate medical records, handling confidential information, and supporting healthcare teams.

Currently studying towards a Level 3 Medical Secretary qualification and seeking a Medical Administrator role where I can contribute my extensive experience and commitment to high-quality patient care.

Qualified Pharmacy Dispenser

(2021-01)

• Dispense medications accurately in accordance with Standard Operating Procedures (SOPs).
• Provide excellent patient care and customer service.
• Assist patients with queries in a professional and compassionate manner.
• Manage stock levels, including expiry date checks and stock rotation.
• Maintain accurate records while ensuring confidentiality and compliance.

Dental Nurse Assistant / Administrator

(2001-01 - 2021-12)

• Provided chairside assistance during a wide range of dental procedures.
• Scheduled patient appointments and managed clinicians' diaries.
• Prepared dental treatment plans and quotations.
• Maintained and updated patient medical records accurately.
• Carried out decontamination procedures in line with infection control standards.
• Delivered excellent patient care and administrative support within a busy dental practice.

Proficiency in Dental Nursing

NVQ Level 2 Pharmacy Dispenser Assistant

GNVQ in Business Management - Business Management

QLS Level 2 Virtual Assistant

QAUK Level 3 Medical Secretary