Niamh Aston

Highly motivated and detail oriented individual, looking to further my career in hospitality. I am looking for an opportunity to become part of a team where I have the ability to grow my skills and develop professionally. With 10 years of customer service experience I have had to adapt to many different roles, I am confident in solving problems, leading a team and providing excellent customer experience.

Senior barista at 200 Degrees Coffee (2026-02 – Present)

• Upheld a high standard of coffee
• Maintained cleanliness of Cafe
• Gained a positive relationship with the customers
• Improved further on my customer service skills
• Working in a fast paced environment i learnt how to make coffees in an efficient manner
• Prepped breakfast and lunch
• Gained a level 2 in food hygiene and safety, Coshh, fire safety and preventing sexual harassment certificates

Head Barista at Kin Restaurant (2025-02 – 2026-02)

• Managed and trained a team of baristas, to ensure quality service every time
• Managed stock levels and placed orders, also worked to reduce waste to help support the business
• Delivered excellent customer service with an approachable manner, building a relationship with both regulars and new customers
• Worked closely with management with scheduling, hiring and open and closing procedures

FOH Supervisor at Kin Restaurant (2022-08 – 2025-02)

• Maintained and managed cleanliness in compliance with health and safety standards
• Supervised and supported the front of house team during service
• Introduced and implemented new foh processes to improve service and efficiency
• Managed opening and closing procedure including, clean down, documenting everyone's hours and cashing up

Front of House at Kin Restaurant (2022-06 – 2022-08)

Front of House at Sushi Waka (2021-10 – 2022-05)

• Provided attentive service in a fast paced environment while studying full time
• Maintained cleanliness of dining area
• Handled cash and card transactions accurately
• Delivered a high standard of customer service ensuring a positive dining experience

Shop assistant at Londis (2018-07 – 2021-08)

• Maintained stock levels, managed store presentation and cleanliness
• Handled cash and card transactions accurately
• Assisted customers with any inquiries
• Managed part time work with studying
• Supported elderly and high risk community during covid by delivering their shopping

FOH supervisor at Volare (2017 – 2018)

• Promoted from front of house to supervisor overseeing floor operations
• Handled cash and card transactions accurately
• Supervised the bar area, preparing drinks and handling drinks orders
• Trained new staff, working closely with management
• Handled customer complaints and resolved any issues

Front of house at Volare (2016 – 2017)

Pot wash at Volare (2015 – 2016)

• Supported kitchen staff, including cleaning, pot washing and maintaining hygiene standards

Level 4 and 5 in Theatrical, Special effects Hair and Media Makeup – Leeds City College (2020-09 – 2022-05)

Level 2 in Beauty – Barnsley College (2024-09 – 2025-05)

Level 2 and 3 in Makeup – White Rose School of health and beauty (2018-09 – 2020-06)

Diploma in Art and design – Barnsley College (2016-09 – 2017-07)