Nick Lawson
Customer Services
Hire this person
Send a job offer directly to this candidate
About
I have considerable customer service and administration experience gained in several call centre roles and a variety of different environments.
An enthusiastic, well organised and reliable team player with good attention to detail, I am passionate about delivering the best possible customer service at all times.
Experience
I have considerable customer service and administration experience gained in several call centre roles and a variety of different environments.
Education
Education/Qualifications/Training A series of in-house training modules at Serco Global Services:
HR processes, Recruitment, Quality assurance, Leadership, Communication, Salesforce
NVQ Level 2, Team Leading
NVQ Level 3, Team Management
Microsoft Office
Zendesk
One A Level in English Literature
Five O Levels including Maths & English
