Manager Sales Artist - Kiss and Makeup - Cedarhurst, NY
(2019-09)
- Deliver top-tier customer service and maintain strict hygiene for makeup and lash applications.
- Manage store operations, including opening/closing, scheduling, and inventory control.
- Handle multiple tasks in high-traffic settings, ensuring a seamless client experience.
- Enhance client satisfaction with expert makeup and lash services, adhering to sanitation protocols.
- Improve salon efficiency through precise management of appointments and operational duties.
- Implement creative solutions to streamline salon processes, enhancing appointment management and operational efficiency in a high-traffic environment.
Face Designer - Giorgio Armani - Huntington Station, NY
(2016-08 - 2019-08)
- Exceeded sales targets by building strong vendor relationships and organizing in-store events.
- Delivered exceptional customer service, fostering long-term client loyalty.
- Utilized online tools to track client data, driving business growth.
- Guided customers through purchases, ensuring satisfaction and repeat business.
- Expanded customer base through effective product demonstrations and sampling.
Key Manager - MAC Cosmetics, Macy's Walt Whitman Mall - Huntington Station, NY
(2009 - 2017)
- Collaborated with store manager to exceed sales targets, achieving significant revenue growth.
- Enhanced customer relationships, boosting loyalty and sales through personalized service.
- Resolved customer issues promptly, ensuring high satisfaction and retention.
- Managed daily operations, supervising staff to maintain smooth workflow and efficiency.
- Coached and supervised 13 employees, improving team performance and productivity.
Retail Artist - MAC Cosmetics, Macy's Walt Whitman Mall - Huntington Station, NY
(2003 - 2009)
- Exceeded sales targets through personalized beauty consultations, fostering customer loyalty and growth.
- Maintained extensive product knowledge, ensuring accurate recommendations for diverse clientele.
- Collaborated effectively with team members to achieve and surpass revenue goals in a fast-paced environment.
- Delivered flawless makeup applications, enhancing customer satisfaction and repeat business.
- Adapted to a deadline-driven environment, consistently meeting and exceeding expectations.
