Receptionist
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Enthusiastic and dedicated BA (Hons) student in International Tourism Management at University College Birmingham, blending academic knowledge with practical experience gained from almost 2 years as a Receptionist & Night porter and duty manager at Aimbridge Mercure Grand Hotel in Leicester. Proven ability to thrive in fast-paced hospitality environments, delivering exceptional customer service and ensuring guest satisfaction. Proficient at multitasking, problem-solving, and maintaining a professional attitude under pressure. Eager to leverage academic insights and industry experience to contribute effectively to the tourism and hospitality sector.