Oliver Brooks

A motivated first-class graduate from the University of Kent seeking a long-term role in financial management and business development. Possessing strong communication skills and an affinity for problem-solving, with a focus on HRM and strategic development. Previous experience in casework in the housing sector.

Early Intervention Officer | L&Q Group - London 07/2024 - 12/2024

• Handling monetary aspects of rent accounts and building rapport with tenants.
• Tackling varying personal situations whilst completing debt collection.
• Making an average of over 25 detailed calls a day to residents to bridge the gap between vulnerable tenants with early-scale rent arrears and debt recovery.

Business Support Team | L&Q Group - London 11/2022 - 08/2023

• Assisted in the administration of the entire operation of the firm; engaged in roles encompassing all other areas of the company.
• Differing day-to-day tasks from working with local councils to pre-legal work improved my adaptability to a workday.

Sales Assistant | JD Sports - Canterbury 07/2018 - 07/2022

• Used social and communication skills in an exacting environment.

University of Kent - International Business 09/2020 - 06/2024

• First Class Honors