Olojede Gbenga

Highly organised, dependable and computer-literate administrative professional with experience in office administration, customer service, record keeping and business management. Proficient in Microsoft Excel, Microsoft Word, Outlook and internet-based applications, with excellent attention to detail and a strong ability to manage information accurately and confidentially. Previously managed a successful computer centre, providing administrative support, customer service and document management while maintaining accurate business records.

Brings over three years of UK professional experience in highly regulated environments where accuracy, confidentiality, communication and organisation are essential. A reliable, adaptable and quick learner who works well independently and is committed to delivering high-quality administrative support.

Community Support Worker - Faith Home Care - Hereford

(2024-10 - 2026-08)

• Maintained accurate electronic records and documentation.
• Managed confidential information in accordance with organisational policies.
• Planned daily workloads and prioritised competing tasks effectively.
• Communicated professionally with service users and multidisciplinary teams.
• Updated digital records accurately and within required timescales.
• Worked independently while ensuring high standards of accuracy and organisation.

Health Care Support Worker - DNA Healthcare - Coventry

(2023-11 - 2024-10)

• Maintained detailed records and documentation.
• Supported efficient communication between healthcare professionals.
• Used digital systems to document care and update records.
• Followed strict organisational procedures and confidentiality requirements.
• Demonstrated excellent organisational and time-management skills.

Care Assistant - Moulsham Residential Home Ltd - Chelmsford

(2023-06 - 2023-11)

• Maintained accurate documentation.
• Managed confidential resident information.
• Worked effectively within a busy team environment.
• Delivered excellent customer-focused service to residents and families.

Founder/Administrative Manager - Horlojedey Global Concepts and Geo-Tech Company LTD - Nigeria

(2012-01 - 2022-12)

Managed the day-to-day operations of a busy computer and business centre, providing administrative, document processing and customer support services to individuals, businesses and students.

• Managed daily office operations, ensuring efficient workflow and excellent customer service.
• Prepared, typed, edited and formatted letters, reports, CVs and official documents using Microsoft Word.
• Maintained business records, spreadsheets and financial information using Microsoft Excel.
• Assisted customers with online applications including university admissions, examination registrations, visa applications, government services and other web-based processes.
• Conducted internet research and verified information for customers, ensuring accuracy and completeness.
• Managed email correspondence and supported customers with online communication.
• Provided printing, photocopying, scanning, document binding and passport photograph services.
• Scheduled customer appointments and managed multiple tasks while meeting deadlines.
• Maintained confidential customer information in line with good data handling practices.
• Resolved customer enquiries professionally and built strong customer relationships through excellent service.
• Managed cash handling, stock control and general business administration.
• Trained and supported customers with basic computer use and online services where required.
• Demonstrated excellent attention to detail when checking documents for accuracy before submission.

Higher National Diploma (HND) - Surveying & Geo-Informatics

GCSE - English & Mathematics