Pajleen Kaur

Friendly and reliable individual with volunteer experience in a charity shop and a strong interest in retail and customer service. Confident communicating with customers, helping maintain an organised shop floor, and working as part of a team. Keen to learn new skills and provide a positive customer experience.

Volunteer Sales Assistant at British Heart Foundation (2024-11 – 2025-05)

• Helped customers and responded to their questions in a friendly and helpful manner.
• Priced and tagged items and helped keep the shop floor tidy and organised.
• Supported the team with day-to-day shop tasks and maintaining a welcoming environment.
• Completed training covering health and safety, equality, diversity and inclusion, security, and data protection.

Assistant (Training) at Yankee’s Unisex Hair & Beauty Studio (2025-05 – 2025-05)

• Supported customer service and assisted with basic beauty treatments during training.
• Helped maintain a clean and welcoming environment for customers.
• Practised communicating with customers, listening to their needs, and managing time effectively.
• Supported daily activities in the studio as required.

Functional Skills English – Entry Level 3 in English – West Thames College (2025-02 – 2025-06)

Step Up to Level 1 Maths in Maths – West Thames College (2024-09 – 2025-02)

NCFE CACHE Level 1 Health and Social Care in Health and Social Care – West Thames College (2023-09 – 2024-06)

ESOL – Entry Level 3 in ESOL – West Thames College (2022-09 – 2023-06)

ESOL – Entry Levels 1 and 2 in ESOL – West Thames College (2021-09 – 2022-06)

Secondary Education – Kingsley Academy (2019-09 – 2021-05)