Pakerathan Mahathevan

Managed airside and landside cleaning operations within a fast-paced airport environment, supporting high-volume flight schedules and strict turnaround targets. Coordinated multiple cleaning teams in line with real-time flight arrivals, ensuring aircraft and terminal areas were serviced efficiently within tight time constraints. Supervised and directed staff, allocating resources effectively based on operational priorities to maintain service quality and meet key performance indicators (KPIs).

Airport Duty Manager - ABM Aviation - Heathrow, London

(2021-06 - 2026)

• Managed airside and landside cleaning operations within a fast-paced airport environment, supporting high-volume flight schedules and strict turnaround targets.
• Coordinated multiple cleaning teams in line with real-time flight arrivals, ensuring aircraft and terminal areas were serviced efficiently within tight time constraints.
• Supervised and directed staff, allocating resources effectively based on operational priorities to maintain service quality and meet key performance indicators (KPIs).
• Acted as the main point of communication between operations control, ground staff, and cleaning teams to ensure smooth aircraft turnaround and minimise delays.
• Monitored performance standards and ensured full compliance with health & safety regulations and aviation hygiene requirements.
• Responding to operational disruptions (e.g. delays, peak congestion), making real-time decisions to maintain efficiency during high-pressure situations.
• Supported large-scale airport operations, contributing to the timely turnaround of multiple flights and overall passenger experience.
• Trained and supported team members, helping to improve team performance, accountability, and service standards.

Senior Supervisor - ABM Aviation - Heathrow, London

(2021-03 - 2021-06)

• Supervised cleaning teams across terminal operations, ensuring tasks were completed efficiently and to required standards.
• Supported duty management in coordinating staff during peak flight schedules and operational demands.

Senior Supervisor/Driver - Menzies Aviation - Heathrow, London

(2006 - 2020)

• Supervised airside and landside operations within a fast-paced airport environment, supporting flight schedules and turnaround requirements.
• Coordinated teams to ensure timely servicing of aircraft and terminal areas in line with operational demands.
• Allocated tasks and managed staff performance to maintain high service standards and operational efficiency.
• Acted as a key point of communication between ground staff and operational teams to support smooth day-to-day airport operations.
• Ensured compliance with health & safety regulations and aviation standards across all activities.

Operations Assistant - GEM Car Accident Repair Centre - Wembley, London

(2002 - 2006)

• Supported day-to-day workshop operations, assisting with vehicle intake, inspections, and preparation for repair work.
• Coordinated with technicians and administrative staff to ensure efficient workflow and timely completion of repairs.
• Maintained organisation of the workshop, ensuring compliance with health & safety standards.
• Assisted with customer interactions, providing updates and supporting front-desk operations.
• Developed strong organisational and time management skills in a fast-paced operational environment.

A/L Passed - J/Attiar Hindu College