Assistant manager at No7 fish bistro (2023-05 – Present)
- Supported the day-to-day operations of a busy seafood restaurant, ensuring high standards of customer service and smooth service flow.
- Assisted in supervising and training front-of-house staff, fostering a positive and efficient team environment.
- Managed reservations, customer inquiries, and complaints, consistently delivering a high-quality dining experience.
- Oversaw stock control, ordering supplies, and maintaining inventory levels to support kitchen and bar operations.
- Ensured compliance with health, safety, and hygiene regulations at all times.
- Collaborated with the management team to improve service efficiency and achieve sales targets.
- Handled opening and closing procedures, including cash management and reporting.