Paul Atwal
Account Management Professional with 12+ Years' Experience in Construction and Retail
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About
A commercially focused and highly organised account management professional with over 12 years' experience supporting projects, managing stakeholder relationships and delivering commercial solutions across the construction and convenience retail sectors. Experienced in coordinating multiple workstreams, supporting projects from planning through procurement and delivery, and working collaboratively with clients, contractors, engineers, procurement teams, suppliers and senior stakeholders to achieve successful outcomes. Recognised for building strong relationships, managing competing priorities and maintaining excellent customer service within fast-paced environments.
Experience
Regional Account Manager - Hilti GB
(2024-03)
Supported major civil engineering, infrastructure and groundworks projects by providing technical solutions, quotations, procurement support and commercial proposals from planning through to project delivery.
- Increased annual territory revenue from approximately £250,000 to over £800,000, achieving 220% of annual sales target through strategic account development.
- Worked closely with Managing Directors, Contracts Managers, Engineers, Buyers and Site Managers to coordinate project requirements and deliver commercially effective solutions.
- Managed multiple customer projects simultaneously, ensuring quotations, demonstrations, product trials, deliveries and technical support were delivered to programme.
- Delivered customer presentations, technical demonstrations and toolbox talks to support productivity, compliance and health & safety objectives.
Regional Development Manager - Booker Retail Partners
(2014-05 - 2023-11)
Managed a regional portfolio of independent retailers generating approximately £12 million annual turnover.
- Coordinated new store acquisitions, refits, merchandising programmes and successful store launches, working with retailers, contractors, suppliers and internal departments to deliver projects on time.
- Managed multiple customer projects simultaneously, balancing commercial priorities, operational requirements and stakeholder expectations.
- Delivered business planning, commercial reviews and operational support to improve sales, profitability and customer performance.
- Built trusted long-term relationships with independent business owners through a consultative and solution-focused approach.
Territory Account Manager - Nicocigs Ltd
(2013-08 - 2014-05)
- Developed new business throughout the independent convenience retail sector.
- Coordinated merchandising and promotional activity for new customer accounts.
- Planned and managed regional activity to maximise customer coverage and commercial opportunities.
Education
BA (Hons) - Information Technology in Society - Manchester Metropolitan University A Levels - Economics, Business Studies, Politics
