Paul Turner

I've spent more than 25 years helping organisations use technology to solve business problems, simplify the way people work and support commercial growth. Technology—including AI—should make people's jobs easier, not more complicated. My approach is to understand how a business really operates before deciding where technology can add value.

I build strong relationships across organisations, encourage open communication and work collaboratively with teams to develop solutions that fit the business rather than forcing the business to fit the technology. Whether selecting enterprise platforms, developing bespoke applications or exploring generative AI, I focus on practical, responsible solutions that deliver measurable commercial value, are embraced by the people using them and leave the organisation in a stronger position than before.

Chief Information Officer at Berkmann Wine Cellars (2024-10 – 2026-07)

Recruited to help define the technology vision for Berkmann Wine Cellars during a period of significant business change. Working alongside the Executive Leadership Team, I aligned technology investment with commercial priorities, strengthened collaboration between technology and operational teams and modernised the organisation's applications, data and infrastructure. A key part of my role was changing the perception of technology from a support function into a trusted business partner by working alongside departments to understand operational challenges before recommending solutions.

• Defined the organisation's multi-year technology roadmap.
• Led CRM strategy, platform selection and implementation.
• Evaluated HR systems and supported wider business transformation.
• Established Microsoft Fabric and Power BI as the foundation for modern reporting.
• Designed bespoke applications including Stock Forecast Builder and Deal Builder.
• Modernised Microsoft 365, SharePoint, Intune and cyber security.
• Introduced practical AI governance and identified responsible adoption opportunities.
• Managed 30+ strategic suppliers and technology partners.
• Worked closely with Sales, Finance, HR, Operations, Planning and Supply Chain to redesign business processes.

Head of IT at Bordeaux Index (2007 – 2024-10)

Joined Bordeaux Index when it was a predominantly paper-based £30 million business. Over the following 17 years progressed from IT Consultant to Head of IT, helping transform the company into one of the world's leading fine wine merchants with revenues exceeding £160 million and operations across the UK, Europe, APAC and the Americas. The achievement I am most proud of was changing the relationship between the business and technology.

By building trust, listening first and delivering practical solutions, technology became a genuine business partner rather than simply an internal support function.

• Built and led a multidisciplinary technology team of up to 20 specialists.
• Defined long-term technology strategy supporting rapid growth and international expansion.
• Designed and delivered a bespoke ERP platform supporting Purchasing, Sales, Finance, Logistics and Warehousing.
• Led migration of the enterprise technology estate to Microsoft Azure.
• Developed customer trading platforms including LiveTrade.
• Introduced HubSpot CRM.
• Designed portfolio management, inventory, warehouse and logistics solutions with bottle-level traceability.
• Delivered multiple websites and eCommerce capabilities.
• Established governance, budgeting, supplier management and strategic planning.
• Presented technology strategy and investment proposals directly to the Board.

SAP HR Consultant at IBM

Delivered SAP HR and Time Management programmes including the DVLA.

SAP HR Consultant at Arinso

Delivered enterprise SAP HR and Payroll implementations.

Software Engineer / Payroll Administrator at Kelly Services

BSc (Hons) in Mechanical Engineering – Kingston University