Paula Nichols

Experienced operations manager, with over 2 decades of cross function expertise within Consumer & Business to Business Billing, People Development, Customer Service Management, Audit Compliance, Customer Data & Cyber Security Management. I am incredibly excited about taking on the next challenge in my career, whether it be through a Billing Manager type of role or a leadership role. I have a proven track record of driving employee engagement, within highly diverse teams, by creating a culture of inclusiveness & continuous collaboration.

Additionally, I am a fully qualified mental health first aider.

I have worked for my current employer for 24 year having progressed myself through internal promotions during this time.

I went to Millais School Horsham Sussex