Phoebe Neville

A compassionate and proactive individual currently completing an Access to Higher Education Diploma in Allied Health Professions (Distinction), with practical experience supporting patients across NHS hospital wards and caring for children with complex needs in a residential setting in South Africa. Committed to pursuing a career in occupational therapy, with a strong interest in helping people develop independence and improve their quality of life. Skilled at building rapport, adapting to individual needs, and working effectively within multidisciplinary healthcare teams.

Emergency Department Volunteer - King's College Hospital, NHS

(2026-02)

• Support patients through the registration process, explaining forms clearly and answering questions with patience and reassurance
• Work across multiple wards including the mental health unit, gaining exposure to a range of patient presentations and clinical environments
• Provide practical support such as refreshments while contributing to a calm, dignified patient experience
• Handle sensitive and challenging situations with empathy, professionalism, and discretion
• Maintain strict confidentiality in line with NHS policies and procedures

Teaching Assistant & Volunteer - Ikhethelo Children's Village - South Africa

(2024-09 - 2025-01)

Lived and worked within a residential care setting, providing daily support for children aged 3–18 with complex emotional, developmental, and social needs.

• Delivered one-to-one academic support, helping children overcome learning difficulties and build confidence
• Adapted communication style, pace, and activities to suit each child's individual abilities and circumstances
• Developed patience, resilience, and cultural awareness through sustained work in a challenging environment
• Contributed to a nurturing, structured environment focused on stability and personal development

Childcare Provider - Private Family

(2025-08)

• Plan and deliver creative and educational activities tailored to each child's interests and developmental stage
• Maintain consistent daily routines while responding flexibly to unexpected situations
• Collaborate with parents and teachers to support children's wellbeing and progress
• Build trust through active listening, reliability, and attentive care

Mentor - The Kids Network

(2025-07 - 2026-02)

• Provided one-to-one mentoring for a 10-year-old child over a sustained period
• Planned and led weekly activities based on her interests to encourage engagement and build confidence
• Developed a trusting relationship to support her social and emotional development
• Adapted approach and activities to suit her individual needs and preferences

Fashion Buyer - The Jacksons Boutique

(2025-01 - 2025-08)

• Managed stock planning and purchasing within budget constraints
• Handled client queries with professionalism and attention to detail
• Maintained an organised shop floor and completed daily operational tasks

Buying Assistant - The Cross Shop - London

(2020-03 - 2024-09)

• Assisted on buying appointments, contributing to product selection and range planning
• Managed order processing and stock purchasing within set budgets
• Built strong working relationships with stockists, suppliers, and customers
• Demonstrated organisational skills and attention to detail in curating collections

Access to Higher Education Diploma - Allied Health Professions - Distance Learning Centre (2025-09 - 2026-06)

BA (Hons) - Illustration - Camberwell School of Arts (2019-09 - 2022-06)

Art Foundation - Art - Leith School of Art (2018-09 - 2019-06)

A-Levels - Classical Civilisation, Art, History of Art - Dean Close School (2016-09 - 2018-06)

GCSEs - 11 subjects - More House School (2011-09 - 2016-06)