IT Support Engineer
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A dedicated and resourceful individual with extensive skills and experience gained within IT Support based settings. An effective troubleshooting and problem resolution focused approach to ensure systems performance is maximised. Proven expertise in ensuring a responsive and prompt technical support is delivered across multiple UK and international based projects.
Articulate communicator to impart technical information to both individuals and teams as well as providing product and ongoing ICT support. Now looking to utilise gained skills and experience within an IT Support\Infrastructure based role.
July 2020 I was made redundant from my role at HSBC due to the Covid 19 pandemic since then I have completed my degree at university.
Worked in the IT sector for roughly 9 years, mostly a contractor for Computacenter working on different projects and sites.
MSc in IT Security Management – Arden University - Currently Studying (May 2023 - Present)
BSc Honours Degree in Computing - Arden University (October 2020 - July 2022)
Higher National Diploma in Computing Studies - Kingston University, London (September 2007 – June 2010)
BTEC National Certificate in IT - Canterbury College, Kent (September 2005 – May 2007)
