Precious Ehigiator

I am confident in my ability to provide exceptional support to any team I work with.

My expertise includes

• Managing calendars and scheduling appointments
• Coordinating travel arrangements and expense reports
• Preparing and editing documents, reports, and presentations
• Maintaining accurate and up-to-date records and databases
• Providing exceptional customer service and communication
• Managing multiple tasks and priorities with ease

I am a highly organized and detail-oriented individual with excellent communication skills. I am proficient in Microsoft Office and Google Suite, and have am quite teachable and learn very fast any software or systems relevant to my role.

In my previous roles I have demonstrated my ability to work independently, think critically, and solve problems effectively. I am excited to bring my skills and experience to a new challenge and contribute to the success of any organization I work with.

I have a BSc. (Mathematics and Economics), Masters in Business Administration (MBA) as well as a PGCert (Information Technology with Business Intelligence).

As a Customer Service Administrator, my profession involves:

• Providing exceptional customer service via phone, email, and chat
• Resolving customer inquiries and issues in a timely and professional manner
• Managing customer accounts and updating records
• Processing transactions and handling payments
• Responding to customer feedback and concerns
• Collaborating with internal teams to resolve complex customer issues
• Identifying and implementing process improvements to enhance customer experience
• Maintaining accurate records and reports
• Staying up-to-date with product knowledge and company policies

My goal is to deliver personalized support, resolve issues efficiently, and ensure customer satisfaction and loyalty.

Here's a summary of my relevant education:

• BSc in Mathematics and Economics:
• Developed strong analytical and problem-solving skills
• Understanding of economic principles and mathematical models
• MBA (Master of Business Administration):
• Gained knowledge in business management, strategy, and leadership
• Developed skills in marketing, finance, and operations management
• PGcert in Information Technology with Business Intelligence:
• Acquired expertise in IT and business intelligence tools
• Learned to analyze and interpret data to inform business decisions

My education has equipped me with a unique blend of analytical, business, and technical skills, preparing me for a career in data-driven business management and leadership.