Its Suniya
Customer Service Advisor
About
I would describe myself as a well-presented, hard-working candidate who thrives at the chance of learning new skills. I have a mature outlook, excellent communication skills and enjoy working with customers. I am seeking a varied and challenging role that will enable me to consolidate my professional experience, expand my knowledge and provide opportunities for personal growth.
Experience
Customer Service Advisor - SKT Welfare
(2024-02 - 2024-03)
- Answering calls and helping customers with their orders. Taking donations online and over the phone. Sending numerous emails to customer service to help customers.
- Typing up spreadsheets with customer details. Making Tea and Coffee for the manager. Using Microsoft Office and others. Printing and photocopying.
Warehouse Picker/Packer - Chemfix
(2023-11 - 2023-12)
- Stacking pallets. Using heavy equipment to lift palettes. Cleaning and tidying up your section. Calculations end of shift. Checking and fixing the machines. Printing and Photocopying. Adding sticky labels on packaging.
Warehouse Picker/Packer - Ups Churwell Vale
(2022-07 - 2022-07)
- Picking and packing. Stacking pallets. Cleaning and keeping our area tidy. Calculations end of shift. Reporting tasks to the team leader. Adding sticky labels on packaging.
Warehouse Picker/Packer - Fox's Biscuits
(2018-09 - 2020-04)
- Picking and packing the biscuits into the packet. Working at a fast pace as biscuits come down and working to the best of my abilities. Stacking pallets. Cleaning and tidying at the end of the shift.
Retail Trainee - Habiba Fashion
(2010-05 - 2010-05)
Assistant/Receptionist - Markbetts Hairdressing
(2011-02 - 2011-04)
Front of House - Kirklees College Huddersfield Centre
(2015-06 - 2016-06)
Volunteer - One Ummah Charity
(2025-03)
Education
BA - Theatre and Performance - University of Leeds (2018 - 2021)
L1 BTEC Edexcel Diploma - Performing Arts - Kirklees College - Huddersfield Centre (2013 - 2016)
L1 Edexcel - Personal and Social Development - Kirklees College - Huddersfield Centre (2013 - 2016)
L2 BTEC Diploma - Performing Arts (Acting) - Kirklees College - Huddersfield Centre (2013 - 2016)
L3 BTEC Extended Diploma - Performing Arts - Kirklees College - Huddersfield Centre (2013 - 2016)
Entry 3 Edexcel Functional Skills - Maths - Kirklees College - Huddersfield Centre (2013 - 2016)
L2 Edexcel Functional Skills - English - Kirklees College - Huddersfield Centre (2013 - 2016)
L2 Certa Essential English Skills - English - Kirklees College - Huddersfield Centre (2013 - 2016)
L2 BTEC Applied Science - Applied Science - Batley Girls High School (2007 - 2012)
L2 DIDA Edexcel - Batley Girls High School (2007 - 2012)
L1 Business and ICT - Batley Girls High School (2007 - 2012)