Priya Arava

Enthusiastic and hardworking professional who is eager to build a career in retail, customer service, or store operations. Brings over three years of hands-on experience in retail sales, store assistance, and customer service gained in India. Strong work ethic, reliability, and adaptability, with excellent teamwork and time-management skills.

Confident communicator with a proactive approach and a genuine commitment to delivering excellent customer experiences. Fully available and ready to start immediately.

Retail Sales & Marketing Assistant at Local Retail Business (2024-08 – 2026-07)

• Assisted with in-store marketing campaigns and promotional activities.
• Engaged with customers to promote products and increase brand awareness.
• Processed sales and handled cash and card payments at the till.
• Distributed flyers and promotional materials and supported social media content.
• Collected customer feedback to help improve marketing and service strategies.
• Worked closely with the team during busy promotional periods to meet targets.

Retail Store Assistant at Local Retail Store (2023-06 – 2024-07)

• Welcomed customers and helped them find products, ensuring a positive shopping experience.
• Processed transactions accurately using the till and handled cash and card payments.
• Restocked shelves, arranged displays, and maintained a clean, organised store.
• Assisted with stock rotation, inventory checks, and reporting low-stock items.
• Supported promotional offers and seasonal sales to help drive store revenue.
• Handled customer inquiries and resolved issues professionally to maintain satisfaction.

Customer Service Representative at D-Mart (2022-11 – 2023-06)

• Resolved customer complaints via phone, email, and social media.
• Assisted customers with inquiries, orders, refunds, and exchanges.
• Greeted customers warmly and identified their needs.
• Provided professional and timely support to ensure positive customer experiences.

Restaurant/Cafe Assistant (Part-Time) (2022-08 – 2022-10)

• Prepared basic food items such as fries, toast, and sandwiches.
• Assisted chefs with cutting, peeling, and organising ingredients.
• Maintained kitchen cleanliness and followed food safety rules.
• Supported with dishwashing, restocking, and organising kitchen supplies.

Master's in International Business – University of Leicester

Bachelor's in Electronics Engineering – Loyola Institution of Technology